Higher Education Student Services Coordinator

Pay Range: $27.00hr - $32.00hr

Job Overview:

The organization is seeking an Admission and Student Services Coordinator to provide academic counseling, manage student records, and support graduate recruitment and admissions processes.

Position Responsibilities / Job Accountabilities:

• Provide academic counseling on curriculum, degree requirements, transfer credit, academic progress, and graduation clearance.
• Maintain student records and coordinate registration, grading, enrollment verification, degree progress, petitions, and related activities.
• Evaluate students' academic, administrative, or personal concerns and connect them with appropriate university resources.
• Provide support for graduate recruitment and admission efforts led by the Academic Program Administrator.
• Coordinate, host, and support virtual and in-person information sessions, admitted-student programs, and other graduate recruitment and admissions events. Some early morning, evening, and weekend work may be required.
• Prepare applications for review and manage application data using university application systems and CRM.
• Advise prospective applicants and applicants on the admission process, academic program requirements, financial aid options, and sample career outcomes of alumni.
• Carefully maintain applicant and student records and regularly compile statistical data for strategic and informational needs. Prepare reports for internal and external use.
• Maintain currency on policies, procedures, and regulations pertaining to admission, financial aid, registration, transfer credit evaluation, and course and degree requirements.
• Perform other related duties as assigned or requested. The organization reserves the right to add or change duties at any time.

Preferred Requirements:

• Detail-oriented, organized, and able to work well independently and as part of a team.
• Experience in a higher education environment, preferably in admissions or recruiting.
• Experience using Student Information System (SIS).
• Strong verbal and written communication skills and excellent presentation skills.
• Ability to work early mornings, evenings, or weekends for events as necessary.
• Proficient skills in Excel, Word, and PowerPoint.
• Experience working with international students and understanding of F-1 visa rules.
• Ability to perform in a fast-paced, service-oriented operation.
• Ability to manage multiple responsibilities simultaneously.
• Ability to be flexible and adaptable in the face of changing priorities and fluctuating workloads.

Top 3 Required Skills:

• Strong organizational skills and attention to detail, with the ability to manage multiple priorities independently and collaboratively.
• Strong verbal and written communication skills, presentation, and student-service skills.
• Ability to interpret and communicate academic policies, degree requirements, and university procedures accurately.

Top 3 Preferred Skills:

• Experience in higher education, preferably in graduate admissions, recruitment, or academic advising.
• Experience using Student Information System (SIS), application management systems, and CRM platforms.
• Experience supporting international students and familiarity with F-1 visa regulations.

Top 3 5 Daily Responsibilities:

• Advise current and prospective graduate students on admissions, curriculum, degree requirements, academic progress, financial aid options, and graduation clearance.
• Maintain accurate applicant and student records and coordinate registration, grading, enrollment verification, petitions, transfer-credit evaluations, and related processes.
• Support graduate recruitment and admissions by preparing applications for review, managing application data, and responding to applicant inquiries.
• Host or support virtual and in-person information sessions and other graduate recruitment and admissions events.

Minimum Qualifications:

• Minimum 2+ years of experience.