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Skills
Analysis Skillsunmatched
Communication Skillsunmatched
Detail Orientedunmatched
Document Managementunmatched
Documentationunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Information Managementunmatched
Health Information Technologyunmatched
Health Maintenanceunmatched
Healthcareunmatched
Healthcare Providersunmatched
Healthcare Reimbursementunmatched
Hospitalunmatched
Information Technology & Information Systemsunmatched
Information/Data Security (InfoSec)unmatched
Leadershipunmatched
Maintain Complianceunmatched
Medical Codingunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Medical Treatmentunmatched
Operational Auditunmatched
Organizational Skillsunmatched
Past Due Accountsunmatched
Patient Confidentialityunmatched
Quality Assuranceunmatched
Quality Managementunmatched
Reconciliationunmatched
Record Keepingunmatched
Registered Health Information Administrator (RHIA)unmatched
Registered Health Information Technician (RHIT)unmatched
Regulatory Complianceunmatched
Regulatory Reportsunmatched
Regulatory Requirementsunmatched
Reimbursementunmatched
Reporting Skillsunmatched
State Laws and Regulationsunmatched
Statisticsunmatched
Time Managementunmatched
Tumor Registryunmatched
Description
Job Summary
The Health Information Management (HIM) Technician Certified is responsible for ensuring the accuracy, integrity, and accessibility of patient health records to support coding, reimbursement, physician chart completion, and regulatory compliance. This position plays a critical role in chart deficiency management, unbilled management, mandated registry reporting, and electronic health record (EHR) maintenance. The HIM Technician Certified also assists providers with medical record deficiencies, oversees suspension processes, and maintains delinquency statistics in accordance with state regulations, hospital policies, HIM procedures, and Joint Commission (JC) standards.
Essential Functions
Manages chart deficiency workflows, including notifying and assisting providers with incomplete medical records, monitoring deficiencies, and ensuring compliance with hospital and regulatory guidelines.
Ensures accurate filing and maintenance of health records, filing documents in the electronic health record (EHR) system in a timely and organized manner.
Oversees the suspension process for delinquent records, ensuring compliance with hospital medical staff rules, HIM policies, and regulatory requirements.
Monitors and maintains delinquency statistics, generating reports and escalating concerns as needed to HIM leadership.
Performs mandated registry reporting, such as tumor registry and Master Patient Index (EMPI) reconciliation, ensuring compliance with reporting requirements.
Processes and maintains medical records across multiple health information systems, ensuring accuracy, completeness, and security.
Assists HIM leadership with operational reports, audits, and quality improvement initiatives to enhance documentation workflows.
Ensures compliance with HIPAA, Joint Commission (JC), and facility policies, maintaining the confidentiality and security of patient health information.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
Qualifications
1-2 years of experience in health information management, medical records, or a healthcare-related clerical role required
Experience with chart deficiency management, EHR systems, and regulatory reporting preferred
Knowledge, Skills and Abilities
Strong understanding of medical record workflows, documentation requirements, and regulatory compliance.
Knowledge of chart deficiency processes, provider suspension workflows, and unbilled management procedures.
Proficiency in EHR systems, document management, and health information technology platforms.
Strong organizational and problem-solving skills to ensure timely and accurate documentation.
Effective communication and collaboration with providers, HIM leadership, and interdisciplinary teams.
Ability to analyze, generate, and interpret HIM reports, including deficiency tracking and unbilled account monitoring.
Attention to detail and ability to handle sensitive patient information with confidentiality and professionalism.
Licenses and Certifications
RHIT - Registered Health Information Technician preferred or
RHIA - Registered Health Information Administrator preferred
Numbers & Facts
Location
Knoxville, TN
Industry
Healthcare Services
Company Size
10,000 employees or more
Year Founded
1985
Website
http://www.chs.net/
About Company
Community Health Systems, Inc. is a non-profit 501 (c) (3) 330 HRSA Grantee with Federally Qualified Health Center (FQHC) status. Established from the roots of Inland Empire Community Health Center in Bloomington, CHSI has grown with community health centers in the counties of Riverside, San Bernardino, and San Diego. These centers have been developed in accordance with standards established for safety net providers by the U.S. Department of Health and Human Services (HHS), the Health Resources Services Administration (HRSA), the Public Health Service (PHS), and the Bureau of Primary Health Care (BPHC).
As such, services are offered to the neediest in each community - the un-insured and under-insured, the working poor, those with limited ability to pay, the homeless, and the indigent. Services are provided at discounted (sliding fee scale) rates for those who qualify based on gross annual income and family size.