HIV Non-Clinical Program Administrator / GENESIS / MATS Waivers / State Credentialing Coordinator

Location: Raleigh, NC
Employment Type: Full-Time M-F 7:30-16:30
Status: Actively Hiring
Security Clearance: Public Trust or Active Secret Clearance

Position Summary

We are seeking a detail-oriented DoD medical program professional to manage a multi-function role encompassing HIV case administration, GENESIS records coordination, medical waiver processing, and provider credentialing for a military medical branch. This position is ideal for a candidate who brings sensitivity, precision, and the ability to manage diverse confidential work streams without allowing anything to fall through the cracks.

Key Responsibilities

• Create HIV case notification packets in the applicable disease detection system within 2 business days of a new case; maintain regular contact with HIV-positive service members to ensure timely documentation submission
• Request and track annual medical evaluation documentation from service members; follow up on missed deadlines within 2 business days and escalate non-compliance to the unit command
• Conduct annual HIV case audits in compliance with applicable Army regulations; maintain a real-time case status tracker distributed to senior medical leadership monthly; produce annual audit summary reports within 5 business days of completion
• Manage MHS GENESIS access and training requests for medical staff and assigned personnel; retrieve and distribute medical records to providers and case managers for service members treated at active-duty Medical Treatment Facilities or VA hospitals
• Submit medical and behavioral health waivers for service members using MATS; create OCS and Warrant Officer Candidate waiver packets; upload documentation and process appeals under government direction; forward predetermined approved waiver packets to higher headquarters for final approval
• Ensure all assigned military medical providers remain credentialed and privileged for the applicable state without lapse; upload credentialing documents to the DoD centralized credentialing system and notify the vendor within 14 calendar days of each update
• Request Inter-Facility Credentials Transfer Briefs no later than 60 days prior to a provider's deployment; onboard new providers after verifying military affiliation and orders
• Support Board Certification Pay and Incentive Pay documentation requests; submit privileging verification memos for retention incentive processing; maintain and distribute a current Provider Management Tracker to senior medical leadership monthly
• Ensure 100% HIPAA and Privacy Act compliance across all case files, records, waivers, and credentialing documents at all times

Required Qualifications

• Must be a United States citizen
• Current AFTIS Center for Disease Detection Training in accordance with applicable Army regulations — must be held and current upon assignment
• Minimum two (2) years of functional experience in JCCQAS
• Ability to obtain and maintain a NACI / Public Trust Security Clearance and DoD Common Access Card (CAC)
• Demonstrated ability to handle highly sensitive protected health information with absolute discretion and full HIPAA and Privacy Act compliance
• Strong attention to detail with the ability to manage multiple concurrent confidential workstreams
• Experience with DoD medical and/or behavioral health waiver processes
• Strong proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Teams, SharePoint
• Demonstrated ability to plan and organize work, consistently meet deadlines, and control sensitive and confidential information

Preferred Qualifications

• Prior military service or direct administrative experience with Army National Guard or Army Reserve medical programs
• Prior experience with the AFTIS system and Army HIV program audit compliance
• Hands-on MHS GENESIS experience including DoD/VA inter-facility records processes
• Prior direct experience using MATS for waiver submissions
• Experience with CCQAS and coordination with DoD credentialing vendors
• Familiarity with Inter-Facility Credentials Transfer Brief processes
• Currently active DoD CAC or existing favorable security clearance — Secret or higher fully meets and exceeds the minimum requirement

Required Certifications

• AFTIS Center for Disease Detection Training / HIV Training