POSITION TITLE: Banquet Captain
DEPARTMENT: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)
SUPERVISOR: Events Manager
FLSA STATUS: Non-Exempt
CLASSIFICATION: Part-Time, On-Call, Hourly
KROC CENTER HAWAII VISION: Kroc Center Hawaii will be a dynamic and flourishing gathering place for a diverse community, where all are welcomed, inspired, and transformed through the love of Christ.
POSITION SUMMARY:
The Banquet Captain will oversee banquet functions and will assist in all management operations, including scheduling, training, and control. This position will operate according to established procedures and standards. The Banquet Captain will have the ability to effectively understand, reflect, and communicate the Christian principles, mission, goals, and strengths of The Salvation Army and The Salvation Army Ray and Joan Kroc Corps Community Center.
REQUIRED EDUCATION AND EXPERIENCE:
- High School diploma or GED equivalent.
- Communicate effectively by reading, writing and speaking English
- At least one-year previous banquet or restaurant service experience
- Have valid food handler card or ability to obtain within 30 days of hire
- Exceptional leadership skills
- Excellent written and oral communication skills
- Strong interpersonal skills
ESSENTIAL FUNCTIONS:
- Work with people of diverse backgrounds and circumstances
- Maintain high quality control in repetitive tasks
- Work with minimal supervision, and in a team setting with other professionals
- Exercise sound judgment
- Take initiative with projects
- Coordinate food service between kitchen and banquet service staff
- Inspect all set up and ensure that it follows the Banquet Event Order
- Enforce all rules and regulations of the center
- Adhere to basic hygiene procedures and grooming standards
- Ensure proper room sets for all events
- Review and implement table and seating diagrams
- Manage all opening and closing side work
- Complete event captain's report
- Complete strike list and closing inspection duties
- Follow all health and safety regulations
- Control and limit waste
- Maintain banquet cleanliness in front and back of house
- Assist in pre-service and periodic training
- Manage inventory and operating materials
- Assist with all reasonable barista support duties as required
- Be flexible and cooperative with last minute changes
- Ability to effectively understand, reflect, communicate the Christian principles, mission, goals, and strengths of The Salvation Army and The Salvation Army Ray and Joan Kroc Corps Community Center.
- Maintain a professional attitude and approach to problem solving.
- Communicate effectively by reading, writing and speaking English
- Perform other duties as assigned
MENTAL DEMANDS:
- Strong organizational skills and ability to multi task
- Detail oriented and attention to detail
- Ability to work in a fast-paced environment and maintain poise under pressure
- Ability to maintain a self-motivated and self- directed schedule
- Ability to take projects from beginning through completion
- Respond to crisis situations in a calm and effective manner
- Must possess the self-discipline necessary to perform repetitive tasks without lowering quality of work
- Able to work with limited supervision and work in a team setting with other professionals
- Exercise good judgment and be comfortable taking initiative with projects
PHYSICAL DEMANDS:
The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 50-75 pounds and occasionally more than 75 pounds. This employee is required to work weekends and evenings