Licensed Community Association Manager
CMGT
Pensacola Area, Florida | Remote with Regional Travel
An active Florida Community Association Manager license in good standing is required at the time of application.
Compensation
$47,000–$50,000 annually, with flexibility depending on experience.
Quality Control and management referral bonus opportunities may be available when established conditions are met.
Benefits
- Health, dental, and vision insurance
- Company-paid life insurance
- Supplemental benefit options
- Paid holidays and paid birthday off
- Company-paid professional development and credential maintenance
- Company-provided remote-work equipment
- Mileage reimbursement for community travel
About CMGT
CMGT is an HOA and rental management company serving communities throughout the Gulf South. Our work is grounded in three values: Commit, Communicate, and Care.
We provide practical solutions, keep Boards and residents informed through consistent, compassionate communication, and build quality relationships and communities. As a technology-forward organization, we use modern systems and AI-enabled tools to improve organization, communication, and service.
About the Role
CMGT is seeking a licensed Florida Community Association Manager to oversee a growing portfolio of single-family homeowner associations in the Pensacola area and nearby Alabama markets.
You will serve as the primary advisor to each Board of Directors, guiding operational and financial decisions, coordinating vendors and projects, overseeing property conditions, and addressing homeowner concerns.
As CMGT expands into this market, the portfolio will begin on the smaller side and may include full-management, financial-only, and developer-controlled communities. Portfolio size will reflect each community’s number of homes, amenities, management structure, and complexity.
Work Schedule
- Monday through Thursday, 8:00 a.m. to 4:30 p.m.
- Friday, 8:00 a.m. to 4:00 p.m.
- Fully remote between community visits and meetings
- Regional travel throughout the Pensacola area and nearby Alabama markets
- Some evening Board meetings as required
Core ResponsibilitiesBoard and Community Leadership
- Serve as the primary contact and trusted advisor for assigned Boards, providing timely updates on operations, compliance, finances, and open action items.
- Guide Boards through vendor selection, community projects, architectural requests, payment plans, and other operational decisions.
- Prepare materials for Board, annual, and special meetings; facilitate meetings and follow through on decisions.
- Coordinate new Board orientations and establish expectations for communication, systems, and service.
Homeowner Communication
- Respond professionally and promptly to homeowner questions and escalations, reviewing prior correspondence and documenting concerns and resolutions.
- Resolve conflicts proactively while balancing governing documents, Board direction, and community needs.
- Prepare newsletters, announcements, mailings, and other community communications.
Property and Vendor Oversight
- Coordinate inspections with CMGT’s Site Visit Specialist, conduct required CAM visits, and review findings to address property conditions and corrective-action needs.
- Obtain bids, coordinate vendor work and onsite meetings, monitor performance, and resolve service concerns or incomplete work.
- Maintain current work orders with status updates, supporting documentation, photographs, and completion targets.
- Submit mileage records and required quality-control documentation accurately and on time.
Financial and Administrative Management
- Review financial reports, reconciliations, bank statements, and owner balances to identify errors, trends, and funding concerns.
- Prepare annual budgets and midyear forecasts, presenting recommendations and guiding Boards through approval and implementation.
- Monitor delinquencies, liens, payment plans, reserves, investment accounts, and potential income shortfalls.
- Review and approve invoices weekly, resolving discrepancies with vendors and internal teams.
- Monitor insurance renewals, quotes, and claims, and coordinate reserve studies, tax documents, and other association requirements as requested.
Systems and Team Participation
- Maintain accurate community records, correspondence, and activity notes in Vantaca and related systems.
- Use calendars, reports, and established processes to track meetings, contracts, projects, site visits, and deadlines.
- Adopt technology and AI-enabled tools that improve efficiency and service.
- Participate in daily team standups, quarterly training, coaching, and Rock Review meetings.
Required Qualifications
- Active Florida Community Association Manager license in good standing.
- High school diploma or GED.
- Excellent written and verbal communication skills.
- Strong organization, time management, attention to detail, and follow-through.
- Ability to work independently and exercise sound judgment.
- Comfort learning multiple technology platforms, including AI-enabled tools.
- Valid driver’s license, reliable transportation, and a clean driving record.
- Ability to travel throughout the service area and attend occasional evening Board meetings.
Preferred Qualifications
- Experience in property management, community association management, residential operations, or a related service environment.
- Experience working with Boards, homeowners, clients, vendors, or other community stakeholders.
- Experience reviewing budgets, financial reports, invoices, contracts, or project documentation.
- Familiarity with Vantaca, BambooHR, Microsoft 365, Canva, RingCentral, or similar systems.
- A strong, stable work history with few unexplained gaps.
What Makes Someone Successful at CMGT
You will likely thrive in this role if you are:
- Proactive and accountable, taking ownership of issues and moving them toward solutions.
- Confident making decisions and recognizing when to involve the right partner.
- Analytical and direct, turning financial and operational information into clear recommendations.
- Adaptable and organized, managing changing priorities without sacrificing accuracy.
- Approachable and customer-focused, building trusted relationships with different personalities.
Why Join CMGT?
Help CMGT grow its presence in a new market with the independence to take ownership, the equipment and technology to stay connected, and a team that values practical solutions and strong relationships.
If you are ready to guide communities with confidence, we would love to hear from you.