Home Base Iowa Career Planner

State of Iowa
  • Des Moines, IA
  • $50,398.40–$74,068.80 Per Year
5 days ago

Job Description

Home Base Iowa Career Planner

Salary

$50,398.40 - $74,068.80 Annually

Location

Des Moines - 50315 - Polk County, IA

Job Type

Full-time

Job Number

27-01010

Agency

309 Iowa Workforce Development

Opening Date

10/13/2026

Closing Date

10/25/2026 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Robert Hage (robert.haege@iwd.iowa.gov)

  • Description
  • Benefits
  • Questions

Job Description

Only applicants who meet the Minimum Qualification Requirements AND meet all selective requirements (listed below) will be placed on the eligible list.

Iowa Workforce Development (IWD) is seeking a Home Base Iowa Career Planner to join our team at the IowaWORKS office in Des Moines, IA.

Position Details

  • Schedule: Full-time | Monday - Friday | 8:00 AM - 4:30 PM
  • Work Flexibility: Hybrid telework and alternate schedules available after six months of employment and training have been completed.

The selected candidate will begin their duties at our IowaWORKS office, located at 200 Army Post Road in Des Moines, Iowa, where they will complete their initial training. Following the training period, the candidate will transition to our Camp Dodge location in Johnston, Iowa.

Your Role as a Home Base Iowa Career Planner

Provide comprehensive career planning and employment services to veterans, their spouses, and eligible family members through the Home Base Iowa program. This includes responding promptly to referrals, conducting assessments, developing individualized employment plans, coordinating training and job placement, engaging with HBI communities and Champs partners, supporting SkillBridge participants, and fostering employer and community partnerships to enhance veteran employment opportunities statewide.

Veteran, Service Member & Military Spouse Career Services (HBI)

  • Promptly respond to each Home Base Iowa (HBI) referrals.
  • Conduct initial assessments of employment/training interests.
  • Educate veterans, spouses, and family members on IowaWORKS services, community partners, HBI communities, and state incentives.
  • Ensure all veterans create and maintain an IowaWORKS profile.
  • Provide comprehensive and specialized assessments.
  • Develop Individual Employment Plans (IEPs).
  • Deliver counseling, career planning/exploration, and short-term pre-vocational services, including job-ready skills, communication, interviewing, punctuality, personal maintenance, and professional conduct.
  • Assist veterans in creating resumes that translate military/transferable skills.
  • Refer and coordinate veterans to other programs/opportunities, including education/training, registered apprenticeships, and others that fall under the Workforce Innovation and Opportunity Act.
  • Provide consistent contact pre- and post-employment per written Standard Operating Procedures (SOPs).

Veteran and Service Recruitment to Iowa

  • Market Iowa as the State of Choice to veterans, service members and their families by utilizing all tools and resources made available to include partnerships with other state agencies and/or contracts we may have with military recruitment organizations.
  • Leverage our position as a 3rd party administrator of the DoW SkillBridge program to contact all service members that have applied to opportunities within the state of Iowa.
  • Promptly respond to SkillBridge service member applications to discuss HBI and how we can help support their transition to Iowa, including the employment services we have to offer.
  • Follow the same SOP as above if/when a service member is interested in receiving employment services during their transition from active duty.

Career/Resource Fairs with Champs Partners and Community Resources

Partner with HBI Champs partners, HBI communities, and resource organizations to plan, host, and staff career fairs/resource fairs that connect veterans, current service members and SkillBridge participants with employers, training providers, and supportive services.

Business Services and Entrepreneurship

Coordinate with Local Veterans Employment Representatives, Business Engagement Consultants and Business Engagement Teams in respective coverage areas to match veterans to job opportunities and provide labor-exchange services leading to placement with an emphasis on supporting HBI employers.

Documentation, Case Management, and Reporting

  • Document all services (IEPs, assessments, referrals, follow-ups) in IowaWORKS and Home Base Iowa Information in the Veteran Workforce Services team CRM tool and share point.
  • Compile bi-weekly updates and reports for HBI leadership.
  • Capture success stories for HBI communications and HBI leadership.
  • Maintain accurate records and metrics showing HBI value across the state.
  • Other duties as assigned.

About Iowa Workforce Development

Iowa Workforce Development (IWD) is a state agency dedicated to providing exceptional employment services and connecting employers with skilled workers. With a strong focus on continuous improvement and aligning services with workforce demands, IWD offers comprehensive support to job seekers and employers through a statewide network of IowaWORKS Centers.

Benefits

Joining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including:

  • Excellent health, dental, and vision insurance.
  • Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on sick leave accrual.
  • Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.
  • Flexible Spending Accounts for medical and dependent care.
  • Free Life and Long-term Disability Insurance with the option of purchasing additional coverage.
  • Employee Assistance Programs and Discount Programs for support.

Click here to learn more about all of the amazing benefits the State of Iowa offers.

The State of Iowa participates in E-Verify; a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

No applicant seeking employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place.?Selected positions will be subject to a criminal background check.

Selectives

895 Veteran

A person who served in the active military, naval, or air service, and who was discharged or released therefrom under conditions other than dishonorable.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

  • Graduation from an accredited four-year college or university with a degree in any field.
  • Four years of full-time work experience in career services, teaching or training to improve skills, job coaching, providing human services to individuals in need, sales, customer service, call center operations, or human-resources-related services involving interviewing, reviewing job applications, conducting employment-related assessments, or job placement.
  • A total of four years of education and/or full-time experience (as described in number two), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
  • Current, continuous experience in the state executive branch that includes twelve months of full-time work as a Workforce Associate.

For additional information, please click on this link to view the job description.

Additional Qualification Requirements

Travel may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator. Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

  • Yes - I understand and agree.
  • No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

  • No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
  • Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four-year college or university?

  • Yes
  • No

04

How many years of full-time work experience do you have in the following: Career services, teaching or training to improve skills, job coaching, providing human services to individuals in need, sales, customer service, call center operations, or human-resources-related services involving interviewing, reviewing job applications, conducting employment-related assessments, or job placement.?

  • Four or more years of the required experience
  • Three to less than four years of the required experience
  • Two to less than three years of the required experience
  • One to less than two years of the required experience
  • Less than one year of the required experience
  • No experience in the required areas

05

Do you have a total of four years of post-high school education in any field and/or full-time work experience in career services, teaching or training to improve skills, job coaching, providing human services to individuals in need, sales, customer service, call center operations, or human-resources-related services involving interviewing, reviewing job applications, conducting employment-related assessments, or job placement? 30 semester hours of post high school education in any field equals one year of full-time experience.

  • Yes
  • No

06

If you are a CURRENT employee for the State of Iowa (executive branch) how many months of full-time experience as a Workforce Associate do you have?

  • Not applicable
  • Six months or less
  • Six months to less than 12 months
  • 12 months or more

07

Selective 895 (Military Veteran)

Does your application demonstrate that you are a person who served in the active military, naval, or air service, and who was discharged or released therefrom under conditions other than dishonorable?

  • Yes
  • No

Required Question

Employer State of Iowa

Agency 309 Iowa Workforce Development Address 1000 E Grand Ave

Des Moines, Iowa, 50319

Website https://www.iowaworkforcedevelopment.gov/

Numbers & Facts

LocationDes Moines, IA
Salary$50,398.40–$74,068.80 Per Year

Skills

  • Business Servicesunmatched
  • Call Center Operationsunmatched
  • Career Counselingunmatched
  • Case Managementunmatched
  • Continuous Improvementunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Disability Accommodationsunmatched
  • Disability Insuranceunmatched
  • Diversityunmatched
  • Documentationunmatched
  • Employee Assistance Planunmatched
  • Entrepreneurshipunmatched
  • Establish Prioritiesunmatched
  • Health Planunmatched
  • Human Resourcesunmatched
  • Job Fairsunmatched
  • Leadershipunmatched
  • Metricsunmatched
  • Microsoft SharePointunmatched
  • Militaryunmatched
  • Purchasing/Procurementunmatched
  • Record Keepingunmatched
  • Salesunmatched
  • Secondary Schoolunmatched
  • Standard Operating Procedures (SOP)unmatched
  • Telesalesunmatched
  • Training/Teachingunmatched
  • Vision Planunmatched

Be found by employers

5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Resume Builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Resume Builder