Now Hiring: Home Care / Hospice Scheduler
Position: Home Care / Hospice Scheduler
Employment Type: Full-Time
Location: Flint, Michigan
Position Overview
We are seeking a dependable, organized, and compassionate Home Care / Hospice Scheduler to join our team! The ideal candidate will be responsible for coordinating caregiver and clinician schedules, ensuring patients receive timely and consistent care, and maintaining effective communication between patients, families, caregivers, nurses, and office staff.
This position plays an important role in ensuring our patients receive the quality care they deserve while keeping daily operations running smoothly.
Key Responsibilities
- Coordinate and maintain daily schedules for home care aides, caregivers, nurses, and other clinical staff.
- Schedule new patient admissions, ongoing visits, evaluations, and recertification appointments.
- Fill open shifts and arrange coverage for call-offs, absences, and schedule changes.
- Communicate scheduling updates and changes to patients, families, caregivers, and clinical staff.
- Monitor schedules to ensure patients receive services according to their established plans of care.
- Respond promptly to scheduling needs, emergencies, and last-minute staffing changes.
- Maintain accurate scheduling records and update the scheduling system.
- Assist with tracking missed visits, late arrivals, and staffing coverage.
- Work closely with clinical leadership and administrative staff to address scheduling concerns.
- Provide excellent customer service and maintain a professional, compassionate approach.
- Help ensure compliance with agency policies, procedures, and applicable healthcare regulations.
Qualifications
- Previous experience in home care, hospice, healthcare scheduling, or staffing preferred.
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong problem-solving skills and the ability to think quickly when schedules change.
- Comfortable using computers, scheduling software, email, and Microsoft Office.
- Ability to work independently and as part of a team.
- Professional, dependable, detail-oriented, and compassionate.
- Understanding of patient confidentiality and HIPAA requirements.
We are looking for someone who is:
- Highly organized and detail-oriented.
- A strong communicator who enjoys working with people.
- Able to remain calm under pressure.
- Proactive in identifying and resolving scheduling conflicts.
- Flexible and able to adapt to changing daily priorities.
- Passionate about supporting patients, families, and the caregivers who serve them.
Why Join Our Team?
- Opportunity to make a meaningful difference in patients' lives.
- Supportive and team-oriented work environment.
- Opportunity for professional growth.
- Meaningful work supporting quality home care and hospice services.
If you are organized, dependable, and enjoy making a difference behind the scenes in healthcare, we would love to hear from you!
Apply today to become part of our team!
About Us
We strive to empower the patient and family by providing them with the tools, information, and assistance they need to make informed decisions.
Our Mission
Our mission is to provide the elderly, those with disabilities, injury or illness the option to remain at home safely. Regardless of the level of care needed, our trained staff are guided by a tradition of providing quality personal care, customer service and business excellence.
Mid-Michigan Difference
Benefits of Working at Mid Michigan
- Patients and their families are our #1 priority.
- Patient care is a collaborative, team effort. Everyone’s input and expertise matters.
- We make a difference in people’s lives everyday and our patients/families make a difference in our lives everyday!
- We foster team education and success.
- Employee benefits include health, dental, vision, life insurance and disability insurance.
Core Values
At Mid Michigan we are looking for people to join our team who understand that our approach to patient care includes a team of talented, teachable, and valuable caregivers who embody the character qualities of PURPOSE, PASSION, AND PRESENCE. Our PURPOSE is to selflessly provide medical, emotional and spiritual care for our patients/families with expertise, compassion, and professionalism. Our PASSION is to empower our patients/families to live their best lives in the face of very trying circumstances. Our PRESENCE is to be consistent, calming and empathetic.