Home Care Operations Support LPN

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Pay range for this position is $23.42 - $34.10/hour. Actual pay is based on years of licensure. This is an Hourly position.

: **This is a fully remote position** Overview:

POSITION SUMMARY: The Home Care Operations Support Licensed Practical Nurse (LPN) serves as the clinical resource for referral intake and manages incoming orders, provider communications, and clinical triage escalations. In collaboration with the Home Care Operations Support Registered Nurse (RN), the LPN works closely with the non-licensed referral processing team to manage clinically complex referrals, verify completeness, and prevent care delays by clarifying missing or ambiguous elements with providers. The LPN processes electronic, faxed, and telephone orders and collaborates with the RN to manage triage escalations in accordance with regulatory standards and scope of practice. The LPN also serves as a real-time resource to referral teams and frontline leaders facilitating efficient clinical operations, advancing patient safety, enhancing the patient and provider experience, and supporting the organization’s operational and quality objectives.

Qualifications:

REQUIRED QUALIFICATIONS:

• Education: Licensed Practical Nursing
• Experience: Experience as an LPN in a healthcare environment for one year or more.
• Licensure/ Certification:
  • LPN license by the State Board of Nursing in Illinois and Michigan within 90 days of hire.
  • Maintains a valid driver's license.
• Other Skills/ Knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem-solving skills, with the ability to be detail oriented. Provides own transportation and auto insurance and abides by all laws, rules, and recommendations for safe driving while on duty.

PREFERRED QUALIFICATIONS:

• Experience: Home Care experience, Epic experience

OSF HealthCare is an Equal Opportunity Employer.