Job Description
We are looking for a Home Care Scheduler to help manage our successful Home Care business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating medical and health services.
You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.
RESPONSIBILITIES
- Coordinate the use of our staff to ensure consistent quality of services for both internal and external staffing needs
- Assign new clients to clinicians according to scheduling protocols
- Use web based scheduling application as the basis for all scheduling
- Create and maintain schedules for all employees
- Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
- Keep a “hot list” of all staff that can be placed immediately or used as backup for all call off situations
- Fill open shifts and securing coverage for call-offs or changes in client’s needs
- Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes
- Participates in determining hiring needs, as well as interviewing, hiring and training new staff
QUALIFICATIONS
- High school diploma or GED
- 1-2 yrs patient scheduling experience
- Must be well organized, show great attention to detail
- Proficient with computer use and software applications
- Multi-tasker and customer service-oriented
- Excellent time management skills
- Home Health experience preferred
WHY JOIN THE INDUSTRY?
- Health benefits available
- Competitive compensation
- Training and support
Compensation: $37,500.00 per year
Follow your passion. Grow your home care career.
Numbers & Facts
| Location | Richmond, Virginia |
| Industry | Healthcare Services |
| Company Size | 100 to 499 employees |
| Website | https://www.brightstarcare.com/fairfax |
About Company
About BrightStar Care of Fairfax
Caring for a family member can be challenging. We know. We've been there. We started BrightStar to provide the compassionate, responsive and quality home care we had trouble finding for our family. At BrightStar, we strive to deliver just the right care for your loved one- care that keeps them safe and healthy.
About Our Higher Standard
At BrightStar Care of Fairfax, we believe that caring is more than just a job– it’s a way of life. That’s why our caregivers mean so much more to the people, families, and organizations they serve. BrightStar Care nurses, therapists, CNAs, and caregivers deliver professional and compassionate care in the comfort and familiarity of home. We are proud to provide a range of home care services to meet your loved one’s unique needs. From companionship, bathing, and hygiene assistance to in-home infusions and medication management, our professional care staff is available 24/7 to help when you need it most.
A Message From the Owners Kerry and Robert Massie:
Thank you for Considering BrightStar Care of Fairfax!
Kerry and I started BrightStar Care of Fairfax in 2012 because our experience in obtaining quality home care for Kerry’s mother in 2010 was so very difficult. We were so disappointed in the quality of the care and customer service we encountered that we began to look into how, and where, top-quality home care could be found.
After a number of tries, we found the BrightStar Care approach. We were so impressed with the superior level of customer service it provides that we decided to open own agency here in Northern Virginia.
Our mission is to provide the absolute best care for you and your loved one- a Higher Standard. We will do everything in our power to make sure your experience is the one Kerry and I were looking for in 2010. If, at any time, you are not 100% satisfied with the quality of care and customer service we are providing- or just need some more information- please reach out directly to us.
Kerry and Robert Massie are Certified Senior Advisors
The following pages will help you understand a bit more about the BrightStar approach. We hope to introduce you to the Homecare Buying Guide - a tool that many of our clients found helpful in evaluating and selecting the right homecare agency. And thank you again for considering BrightStar Care of Fairfax.
View our Flipbook Presentation: CLICK HERE
Learn more about our team by clicking HERE.
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