Home Care Specialist & Sales Representative

Covina, California

$33–$36 Per Hour
Autofill and Review

21 days ago

Job Description

We are looking for a Home Care Specialist/Sales, to join our Private Duty Department in our Covina Branch. The ideal candidate has home care/private duty experience even as Intake Coordinator and be ready for a Liaison- Sales position in their career. This is a tremendous opportunity for the right candidate coming from the Home Care- Caregiving sector. The base pay range for this position at commencement of employment is expected to be between $33-36 per/hour; however, base pay offered may vary depending on multiple individualized factors, including job-related knowledge, licensure, skills, and experience.There is also an additional commission structure based on success in the role! Assisted offers great and rewarding career opportunities, making a difference in the lives of people. Join our team and love what you do! Help others. Make a difference. Be proud.Assisted Offers Our Employees a Unique Employment Package:

Affordable medical, dental and vision benefits package.
Company matched 401K (up to 3% of your annual salary can be matched)
A very generous referral bonus – earn up to $600* per referral.
We’ll empower you to reach your highest levels of personal and professional development by providing up to $6,000* tuition education reimbursement.
Vacation, sick leave, and paid holidays package*

*Internal policy provides detailed information regarding these benefits. Full policy is provided upon request.Home Care Specialist is a professional representative of the Agency who functions as a home care educator and intermediary between the Agency and clients/families, hospitals, facilities, other professionals and the community. The purpose of this role is to facilitate an uncomplicated transition of clients to caregiver services consistent with the mission and goals of the Agency. The position serves as part of the home care team with time spent performing inside sales, traveling to prospective client’s residence and the community. What you will do:

Screens and facilitates referrals timely including but not limited to HUB referrals, inquire calls via phone or email
Follows-up on all referrals as appropriate including: set appointments, mail information, perform follow-up phone calls, email and texts as appropriate. Documents real time status and maintain accurate records of activities in appropriate software/app
Meet /coordinate with the prospective family/client on all Starts of Care: perform a home safety evaluation to assess hazards in the residence, sign consents, develop care plan, obtain deposit, and ensure secure payment arrangements
Consults with Program Manager, Staffing Supervisor or Branch Manager to ensure appropriate and safe utilization of caregiver services as needed
Promotes a positive working relationship serving as liaison between the client/family, staffing coordinator, human resource coordinator, field caregivers, referral sources and third-party payer as appropriate
Develops and maintains relationships with, and identifies needs of community organizations, discharge planners, case managers, physicians, hospitals, nursing facilities, medical groups, home health & hospice agencies and other care professionals who have an opportunity to utilize Agency services
Coordinate with the home health and hospice department and other sales specialists to identify appropriate clients to assist in securing appropriate services and follow-up support.
Maintains a level of knowledge of Agency services to present to community care providers and payor sources
Attends and participates in rehabilitation, discharge planning and client care meetings as requested
Provides and/or coordinates agency sponsored educational opportunities and presentations within the community
Provides appropriate education and marketing materials to targeted and active accounts to effectively promote utilization of Agency’s services
Participates in sales meetings to ensure compliance with operational practices and appraisals of pertinent community related events
Demonstrates effective negotiation and closing techniques
Responsible for achieving monthly goals as assigned in the individual Annual Sales Commission plan on a consistent basis
Prioritizes, organizes and manages the workload to meet performance targets
Acknowledges clients’ rights including privacy and confidentiality
Assumes responsibility and displays reliability for the completion of all tasks, duties, communications and actions.
Maintains professional growth and development through networking, membership in professional organizations and continuing education.
Participate in performance improvement activities.
Abides by Agency policy and procedures.
Accepts other duties as assigned

Who you are:

High School Diploma is required; Associate’s Degree or higher preferred
At least 2 years of home care industry experience
Goal oriented and performance driven
Must possess excellent organizational skills and be detail oriented
Must demonstrate strong written and verbal communication skills and be able to interact effectively with health care professionals, clients, peers and management

Numbers & Facts

Location	Covina, California
Salary	$33–$36 Per Hour

Skills

Business Operationsunmatched
Case Managementunmatched
Communication Skillsunmatched
Community Providersunmatched
Community and Social Servicesunmatched
Consultingunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Discharge Plansunmatched
Establish Prioritiesunmatched
Health Planunmatched
Healthcareunmatched
High School Diplomaunmatched
Home Careunmatched
Hospice Careunmatched
Hospitalunmatched
Human Resourcesunmatched
Inside Salesunmatched
Maintain Complianceunmatched
Needs Assessmentunmatched
Negotiation Skillsunmatched
Nursingunmatched
Organizational Skillsunmatched
Performance Managementunmatched
Presentation/Verbal Skillsunmatched
Record Keepingunmatched
Salesunmatched
Sales Commissionunmatched
Sales Prospectingunmatched
Target Marketingunmatched
Third-Party Payerunmatched
Time Managementunmatched
Training/Teachingunmatched
Willing to Travelunmatched
Writing Skillsunmatched

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