Home Health Scheduling Coordinator

Alpha Home Health & Hospice is seeking an experienced full-time Home HealthScheduling Coordinator in our Everett, WA office! We are looking for someone just as passionate as we are about providing life-changing service.

This is NOT a remote position.

Benefits:

• Competitive wage: $24-$30 an hour, DOE
• Comprehensive Health Coverage: Medical, dental, and vision insurance
• 401(k) Retirement Plan: With company match to help you plan for your future
• Paid Time Off: Vacation, sick leave, and paid holidays
• Life & AD&D Insurance: Company-paid for peace of mind
• Tuition Reimbursement: Helping you reach your career goals
• Employee Referral Bonus Program
• Health & Flexible Spending Accounts (HSA/FSA)
• Employee Assistance Program (EAP): Confidential support when you need it
• Emergency Fund Access: We've got your back in times of need
• Voluntary Insurance Options: Customize coverage with supplemental plans
• Supportive, Collaborative Team: Be part of a fun and mission-driven culture

What do we require of you?

• At least 1-2 years of medical scheduling experience, strong preference for those with home health and/or hospice agency experience
• Experience with Home Care Home Base strongly preferred.
• Demonstrate cooperation and provide excellent customer service
• Ability to multi-task and stay on task in a fast-paced office
• Excellent team-oriented, verbal, and written communication skills

Key Responsibilities:

• Monday through Friday, 8:30 am to 5 pm
• Ensures optimum staffing and scheduling solutions by maintaining staff demographics, skill sets, availability, and productivity levels
• Interface with contract, clinical, and office staff with a focus on collaboration and positive working relationships
• Serves as the primary responder to all inbound calls and inquiries
• Provides excellent customer service to patients, referral sources, and community contacts
• Maintain proper daily workflow and ensure compliance with all regulatory requirements
• Assist intake and serve as administrative support for all office, clinical, and marketing staff
• Communicates effectively and professionally regarding coordination of care expectations
• Educates and enforces deadlines, schedule updates, and workflow requirements
• Supports office workflow through cross-training in medical records, intake, and other administrative tasks

About the company:

We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of CAPLICO:

• Customer Second (Employee First!)
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Celebration
• Ownership

To learn more about Alpha Home Health & Hospice,

Visit our website: https://alphahomehealthhospice.com/