Home Strategy and Operations Analyst

Posting Date

10/15/20262000 16th Street, Denver, Colorado, 80202, United States of America

Analyst - Home Strategy & Operations (Home Retention)

About the Home National Team (HNT)

The Home National Team (HNT) supports patients who perform dialysis at home and the teammates who serve them. Home dialysis provides important clinical benefits for patients, is a key driver of DaVita financial and operational performance and is a strategic priority for DaVita to support more patients succeeding on Home dialysis.

The Analyst - Home Strategy & Operations will support various high-visibility strategic and operational projects focused on Home patient retention. They will partner with cross-functional teams to draw operational insights, drive analytics to inform strategic decisions, and support project implementations from pilot to scale. The Analyst should be someone who enjoys variety in their day-to-day and should expect to work on multiple high-impact projects simultaneously.

This position reports to the Sr. Manager, Home Patient Retention for DaVita at Home.

Essential Duties and Responsibilities

1. Project & Stakeholder Management

• Develop and manage project plans and timelines independently with some oversight for pilots and large-scale program implementation to Home dialysis programs across the U.S
• Collaborate with internal stakeholders to define key project deliverables and project manage efforts to meet deliverables on time
• Support pilot rollouts by helping resolve operational issues and monitoring adoption of new retention tools and processes
• Provide outreach and support to clinic teammates to gather feedback and develop implementation plans

2. Analytics & Strategic Synthesis

• Collaborate with Home stakeholders to define key data points needed to effectively monitor and evaluate projects
• Develop and continually update reports for leadership and field operators to provide updates on Key Performance Indicators (KPIs)
• Complete ad-hoc analytics requests as needed to support operations and decision making

3. Presentation and Training

• Design slides to compellingly communicate the story and insights from initiatives to internal audiences
• Develop training materials (handouts, PowerPoint presentations, graphs, charts) to support the launch of new projects
• Deliver trainings to clinic teammates and leaders across the organization

Minimum Qualifications:

• Personal values in line with DaVita's values of service excellence, integrity, team, continuous improvement, accountability, fulfillment, and fun
• Bachelor's degree required
• 1-3 years of professional experience
• Strong analytical and problem-solving skills
• Proficiency with Microsoft Office Suite (Excel and PowerPoint skills required)
• Strong written, email, and verbal communication skills
• Demonstrated ability to partner effectively with cross-functional teams and field stakeholders
• Strong attention to detail, strong work ethic, and effective time management skills

What We'll Provide

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform Star Learning.

#LI-KM4

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Salary Range for the role is $57,784.00 - $76,000.00 per year.

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.