Homeless Outreach Coordinator

OVERVIEW: 

The Homeless Ministries Outreach Coordinator supports the Corps Officer by leading mobile outreach efforts that promote the Harbor Light Center and The Way Out program. They also oversee the Harbor House meals program with staff and residents. This role involves close collaboration with the Food Services Manager and shelter team to ensure consistent meal delivery and community engagement.

DUTIES AND RESPONSIBILITIES:

• Coordinate regular homeless outreach efforts across downtown San Francisco
• Work with SF Metro Corps units to provide spiritual, emotional, and physical support
• Partner with the San Francisco Culinary Training Academy for monthly food outreach
• Connect with external groups to refer individuals to Harbor Light and The Way Out recovery programs
• Promote Salvation Army recovery programs
• Track and report outreach statistics monthly and during meetings
• Oversee the S.H.O.W. van, including maintenance and documentation
• Manage outreach supplies and visit the local food bank and seek donations
• Involve Harbor Light program participants in outreach activities
• Organize and maintain the Outreach Closet
• Coordinate weekly meal needs with the HLC kitchen, including breakfast counts and lunch items for children
• Transport and serve meals to Harbor House residents
• Support Sunday breakfast events with ministry staff
• Transport lunch items and assist parent volunteers in preparing daily lunches
• Store and monitor food quality to ensure meals meet nutrition and safety standards
• Prepare and serve daily after-school snacks for students
• Handle California Adult Food Program records
• Support special meal events and follow direction from leadership as needed
• Other related duties as required

EDUCATION AND EXPERIENCE:

• CA Driver’s license (required)
• High school diploma or equivalent (required)
• California Food Handler's Card or ServSafe® Certificate (required)
• Experience working with children (1 year required)
• Experience using various types of knives and cutting tools, cookware, ingredients, procedures, and equipment
• Associate’s Degree in a related field (preferred)
• Experience working with the homeless population
• Tuberculosis clearance (within first seven days of employment – company provided)

SKILLS AND ABILITIES:

• Knowledge of food storage and serving procedures and methods
• Team Player
• Great communication skills

EQUIPMENT USED: 

• Modern Office Equipment and Relevant Software
• Relevant kitchen equipment

PHYSICAL REQUIREMENTS:

• Ability to lift up to 50 lbs.

ADA Statement

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will:

Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.