Hospice Case Manager (RN)

This is a full-time, salaried, exempt position
Work Schedule: Monday - Friday, 8am-5pm (40 hours/week)

This position demonstrates competency in delivery of quality patient care to patients ranging in age from infants to geriatrics. The RN Case Manager is responsible for developing and implementing a plan of care in accordance with the patient’s expressed wishes and delegates care and interventions in full compliance with the Nurse Practice Act and organizational policy, procedures and standards of care.

What are the essential duties day to day?

• In charge of scheduling patients
• Checking vitals
• Medicine reconciliation
• Documentation for each visit (assessments, interventions, and updates)
• Develop and coordinate plan of care
• Communicate with Nurse Practitioner
• Supervise CNA services provided to assigned patients
• Make calls to family to explain what you see regarding patient changes
• Serve as an active member of the interdisciplinary group (IDG) and attend IDG meetings regularly

Job Requirements:

• Graduate of accredited school of nursing - Associates Degree; BSN preferred
• Current North Carolina Registered Nurse License
• One year of clinical nursing experience preferred
• Certification in Hospice & Palliative Care is desirable
• Valid NC driver's license, reliable  independent transportation, and current automobile liability insurance at limits required by the agency

Here is what employees in this role have to say!

• I love the autonomy of this job. We can make decisions without having to go through a lot of steps to get there because of the protocols that are in place with hospice.
• I enjoy the ability to talk with my patients and families about the changes in the patient and informing them about treatment changes, etc.
• The providers that I work with are understanding, receptive, and easily contacted for questions and/or med changes.

Though it is very rewarding work, it also comes with challenges:

In hospice care, you are dealing with grief.  It is important to find ways to not take the heaviness of it all home with you. Many of our employees find that what helps them on those hard days is to find joy in the fact that they were able to be there to comfort that patient, help them feel cared for, and make a difference in the time they had with them.  

Are you a good fit for this role?  Here are some things we find very valuable..

• Integrity
• Compassionate 
• Empathetic
• Patient dignity minded
• Exceptional nursing skills
• Excellent communication skills
• Confidence in speaking with patient and family, especially with difficult information
• Ability to maintain positive working relationships and courteous interaction with public
• Time Management skills - ability to change course as necessary