Hospice Clinical Team Assistant

Clinical Team Assistant

Day City Hospice | Dayton, OHSchedule: Monday-Friday, 8:00 AM-5:00 PM

At Day City Hospice, we believe hospice care should be local, compassionate, and patient-centered. Founded by healthcare professionals who understood the challenges of corporate healthcare, our organization was built with a singular focus: maximizing resources at the bedside while delivering exceptional end-of-life care to patients and families throughout the communities we serve.

Our Ohio-based leadership team works closely with local clinicians to provide timely, personalized care when patients and families need it most. We are equally committed to supporting our employees by providing the tools, resources, and manageable workloads necessary to deliver outstanding care and make a meaningful difference every day.

If you are passionate about accuracy, organization, compliance, and supporting quality patient care, we\'d love to hear from you.

Why Join Day City Hospice?

We believe in investing in our employees and fostering a collaborative, supportive work environment.

Benefits & Perks

• Great culture and team atmosphere
• Comprehensive medical, dental, and vision insurance effective the first of the month following hire
• 401(k) retirement plan with generous company match
• Generous paid time off accruals
• Paid holidays
• Tuition reimbursement program
• Employee referral bonus program
• Merit-based increases
• Employee discount programs

What You\'ll Do

As a Clinical Team Assistant, you will support the clinical team by overseeing essential clinical records functions, maintaining compliance standards, and ensuring patient information is accurate, secure, and accessible to authorized personnel.

Responsibilities

• Manage daily clinical records functions, including the implementation and maintenance of clinical records policies and procedures.
• Ensure clinical record systems remain compliant with state, federal, and organizational requirements.
• Serve as a resource regarding documentation regulations and best practices for clinical and administrative staff.
• Establish and maintain controls for both active and closed patient records.
• Protect the confidentiality of patient and organizational information through effective oversight and record-management practices.
• Process and distribute clinical records to authorized individuals in accordance with company policies and applicable regulations.
• Conduct administrative record audits following patient discharge and forward records for clinical review and audit.
• Support organizational quality and compliance initiatives through accurate record management and documentation oversight.
• Provide administrative support to the clinical team as needed to ensure smooth office operations.

Qualifications

Required

• Information systems knowledge and proficiency.
• Demonstrated ability to supervise and direct clerical personnel.
• Strong communication, interpersonal, and customer service skills.
• Excellent organizational skills with the ability to work independently and prioritize multiple responsibilities.
• Valid driver\'s license with reliable transportation and automobile insurance in accordance with state requirements.

Preferred

• Minimum of three years of clinical records management experience, preferably within hospice or healthcare operations.
• LVN/LPN license preferred but not required.
• Experience working with electronic medical records and healthcare regulatory compliance.

Our Commitment

At Day City Hospice, our patients come first, and so do the people who care for them. We intentionally avoid excessive caseloads and unrealistic quotas so our team members can focus on what matters most: delivering compassionate, high-quality hospice care to patients and families during life\'s most important moments.

Join a team where your expertise is valued, your contributions make an impact, and your work truly matters.