Hospital Manager II

WE'RE HIRING: HOSPITAL MANAGER

VCA Ark Animal Hospital

Are you an experienced leader who is passionate about people, pets, and creating an exceptional veterinary experience? VCA Ark Animal Hospital, located in the Avondale neighborhood of Chicago, IL is looking for a Hospital Manager to join our team and help lead our hospital into its next chapter of growth and success!

About the Role

Under the guidance of the Field Leadership team and in partnership with the Medical Director, the Hospital Manager plays a critical role in the daily operations of the hospital.

You'll support our team, oversee key business functions, and help create a culture of excellence in both medical care and client service. This is an opportunity to make a meaningful impact by mentoring and developing team members, managing hospital operations and facility needs, supporting business growth and profitability, and building a collaborative, respectful, and compassionate workplace.

Key Responsibilities

• Lead and support the veterinary, technical, and client service teams in achieving hospital goals
• Foster a strong hospital culture focused on quality patient care and client satisfaction
• Partner with the Medical Director to develop and implement operational goals and hospital policies
• Manage hiring, performance reviews, coaching, and team development with support from Regional Leadership
• Monitor hospital finances, budgeting, and key performance indicators (KPIs) to support long-term success
• Ensure compliance with company policies, safety standards, and applicable local regulations
• Help maintain a positive, engaging, and inclusive work environment for every team member
• Support hospital growth through effective operations, client engagement, and business development

What We're Looking For

We're looking for a confident, compassionate leader who can balance the needs of people, patients, clients, and the business.

Qualifications include:

• 3+ years of experience managing teams and overseeing business operations, including budgeting, KPIs, and staffing
• Proven ability to hire, coach, mentor, and develop high-performing teams
• Familiarity with marketing, client engagement, and driving business growth
• Excellent communication skills - clear, empathetic, and confident at all levels
• Ability to juggle multiple priorities in a fast-paced, service-oriented environment
• Passion for people, pets, veterinary medicine, and building a positive workplace culture

Compensation & Benefits

We offer a competitive compensation package, including bonus potential, designed to provide flexibility and reward your strengths and experience.

Annualized Base Salary: $75,000-$80,000, based on experience and credentials.

Our comprehensive benefits package includes:

Medical, dental & vision insurance

Paid vacation and sick days

401(k)

Generous employee pet discounts

And more!

️ Why VCA Ark Animal Hospital?

At VCA Ark, we believe that exceptional patient care starts with an exceptional team. We're looking for a Hospital Manager who will lead with empathy, accountability, and purpose - someone who can inspire a team, strengthen hospital operations, and help create an environment where both our people and patients can thrive.

If you're ready to make a difference and lead a team that cares deeply about what they do, we'd love to hear from you!

Join the VCA Ark Animal Hospital team and help us make every day better for pets, their families, and our team.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com