Hospitality Concierge/Butler

Company Description

Monarch/Brandywine Senior Living

Company Culture and Values: At Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Job Description

Currently Hiring Part-time     

Salary Range: $21 - $23

Description:

The Hospitality Butler attends to the needs of residents living in our Assisted Living and Memory Care senior living community. 

This role is ideal for someone who enjoys hospitality, building relationships, and creating meaningful daily experiences for older adults.

Responsibilities:

• Oversee meal ordering and execute room delivery service for Serenade residents.

• Serve breakfast and lunch while maintaining a high-level dining experience for residents.

• Clean and reset the dining room after breakfast and lunch (Memory Care only).

• Deliver residents’ mail, packages, and messages promptly.

• Be fully conversant with menus and scheduled activities.

• Assist in arranging resident transportation for medical or personal appointments when needed.

• Plan, host, and serve Social Hour for residents daily.

• Communicate with residents’ family members and loved ones as needed.

  Requirements:

• This is a 24/7 healthcare community; dependability and reliability are essential.

• Must have a positive attitude and a love for working with people.

• Strong organizational, communication, and customer service skills.

• Experience in customer service or dementia care is a plus.

Qualifications

• High School Diploma or GED 

• A valid state driver’s license and at least 5 years of licensed driving experience

• Minimum two years work experience/training in hospitality and/or customer service required

• Excellent leadership, communications, interpersonal and customer service skills

• An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics

Additional Information

Benefits Offered (for Part-Time Employees):

• Paid Time Off (PTO) 
• Flexible Schedule
• On the job training
• Employee Assistance Program (EAP)
• Free Parking

Other Compensation Programs:

• Employee Referral Bonus
• Resident Referral Bonus

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.