Hospitality Customer Care Associate

Role OverviewWe are growing and are in search of motivated individuals who thrive in assisting their clientele with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This role is ideal for applicants who are detail-oriented, client-centered, multitaskers, have a strong work ethic, and are comfortable working independently in a remote environment.

Key Responsibilities• Assist clients with making personalized service arrangements• Research and compare available options to meet client preferences• Confirm reservations and ensure accuracy of details• Provide clear, professional communication via email and phone• Support updates, modifications, and service-related inquiries• Complete required training and participate in ongoing training

What We Offer• 100% remote • Flexible schedule• Supportive team culture

Qualifications• Must be authorized to work in the United States• Strong written and verbal English communication skills• Reliable internet connection and smartphone (a computer is also recommended)• Minimum 18 years old