About the Role: Red Roof Inn in Lansing, MI is looking for a dynamic and experienced Hospitality General Manager to lead our team and deliver exceptional guest experiences. This is your opportunity to take the helm of a well-known brand and drive operational excellence in a fast-paced, rewarding environment. If you're a motivated hospitality leader ready to make an impact, we want to hear from you!
**WILL DISCUSS SALARY IN PERSON**
Responsibilities:
Oversee all daily hotel operations including front desk, housekeeping, and maintenance departments
Drive revenue growth through effective sales strategies, rate management, and occupancy optimization
Recruit, train, coach, and develop a high-performing hotel staff team
Ensure guest satisfaction by maintaining brand standards and resolving escalated customer concerns
Manage budgets, control expenses, and analyze financial performance reports
Maintain compliance with Red Roof Inn brand standards, safety regulations, and local ordinances
Build relationships with local businesses and community partners to increase bookings and brand visibility
Requirements:
2+ years of hotel management or hospitality general manager experience required
Proven track record in guest services, staff leadership, and operational management
Strong financial acumen including budgeting, P&L management, and revenue optimization
Excellent communication, problem-solving, and conflict resolution skills
Experience with property management systems (PMS) and hotel operations software
Ability to work a flexible schedule including evenings, weekends, and holidays
Bachelor's degree in Hospitality Management or related field preferred
About Us: Red Roof Inn is a trusted name in the hospitality industry, offering comfortable, affordable accommodations to travelers across the country for over 50 years. Guests love us for our clean rooms, friendly service, and unbeatable value — and our team members love us for our supportive culture and opportunities for growth. Join a brand that takes pride in its people and its properties!
Numbers & Facts
Location
Lansing, MI
Job Type
Full-time
Skills
Brand Strategyunmatched
Budget Managementunmatched
Budgetingunmatched
Coachingunmatched
Communication Skillsunmatched
Conflict Resolutionunmatched
Customer Escalationsunmatched
Expense Analysisunmatched
Financial Analysisunmatched
Financial Reportingunmatched
Hospitality and Tourismunmatched
Hotel Managementunmatched
Housekeeping/Cleaningunmatched
Leadershipunmatched
Maintain Complianceunmatched
Operationsunmatched
Operations Managementunmatched
Performance Analysisunmatched
Problem Solving Skillsunmatched
Profit & Loss Managementunmatched
Property Managementunmatched
Regulationsunmatched
Revenue Growthunmatched
Revenue Managementunmatched
Sales Strategyunmatched
Team Lead/Managerunmatched
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