Hospitality General Manager

Red Roof Inn
  • Lansing, MI
  • Full-time
24 days ago

Job Description

Benefits:
  • Employee discounts
  • Paid time off

About the Role:
Red Roof Inn in Lansing, MI is looking for a dynamic and experienced Hospitality General Manager to lead our team and deliver exceptional guest experiences. This is your opportunity to take the helm of a well-known brand and drive operational excellence in a fast-paced, rewarding environment. If you're a motivated hospitality leader ready to make an impact, we want to hear from you!

**WILL DISCUSS SALARY IN PERSON**


Responsibilities:
  • Oversee all daily hotel operations including front desk, housekeeping, and maintenance departments
  • Drive revenue growth through effective sales strategies, rate management, and occupancy optimization
  • Recruit, train, coach, and develop a high-performing hotel staff team
  • Ensure guest satisfaction by maintaining brand standards and resolving escalated customer concerns
  • Manage budgets, control expenses, and analyze financial performance reports
  • Maintain compliance with Red Roof Inn brand standards, safety regulations, and local ordinances
  • Build relationships with local businesses and community partners to increase bookings and brand visibility
Requirements:
  • 2+ years of hotel management or hospitality general manager experience required
  • Proven track record in guest services, staff leadership, and operational management
  • Strong financial acumen including budgeting, P&L management, and revenue optimization
  • Excellent communication, problem-solving, and conflict resolution skills
  • Experience with property management systems (PMS) and hotel operations software
  • Ability to work a flexible schedule including evenings, weekends, and holidays
  • Bachelor's degree in Hospitality Management or related field preferred
About Us:
Red Roof Inn is a trusted name in the hospitality industry, offering comfortable, affordable accommodations to travelers across the country for over 50 years. Guests love us for our clean rooms, friendly service, and unbeatable value — and our team members love us for our supportive culture and opportunities for growth. Join a brand that takes pride in its people and its properties!

Numbers & Facts

LocationLansing, MI
Job TypeFull-time

Skills

  • Brand Strategyunmatched
  • Budget Managementunmatched
  • Budgetingunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Conflict Resolutionunmatched
  • Customer Escalationsunmatched
  • Expense Analysisunmatched
  • Financial Analysisunmatched
  • Financial Reportingunmatched
  • Hospitality and Tourismunmatched
  • Hotel Managementunmatched
  • Housekeeping/Cleaningunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Operationsunmatched
  • Operations Managementunmatched
  • Performance Analysisunmatched
  • Problem Solving Skillsunmatched
  • Profit & Loss Managementunmatched
  • Property Managementunmatched
  • Regulationsunmatched
  • Revenue Growthunmatched
  • Revenue Managementunmatched
  • Sales Strategyunmatched
  • Team Lead/Managerunmatched

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