Hospitality Manager
Own the Guest Experience, Front Door to Drive Thru Window
We don't hire people to just run a shift. We find leaders who can own the entire guest journey — Dine-In and Drive Thru — and give them a team, a system, and the rewards to match. Are you the kind of leader who turns hospitality into a competitive edge?
What Makes This Role Different
- Real ownership — you own the complete guest experience, start to finish, not just a task list
- Build your own team — hire, schedule, and develop current and future front-of-house crew
- Compensation tied to YOUR results — bonus potential tied directly to your OSAT and Google review scores
- A proven system — MWB's Ops Scorecard and hospitality standards behind every decision you make
- Join dynamic leadership team — hospitality manager, kitchen ops manager, operating partner, & market leader
We're Looking for Leaders Who
- Have led front-of-house or guest experience teams before
- Believe hospitality is a system you can teach and improve — not just a personality trait
- Can turn a frustrated guest into a loyal one, every time
- Know how to build and schedule a team, not just cover a shift
- Want real ownership over the guest experience, not just a job
What You'll Get
- Support — training and partnership from leadership team that will help your success
- $22–$26 per hour, plus bonus potential
- Quarterly Ops Scorecard bonus, plus extra bonus opportunity for beating OSAT/Google targets
- Monthly discretionary budget to create standout guest moments
- Full benefits: medical, dental, vision, 401(k) match, 100% company-paid life insurance
- 10 days PTO after 90 days, weekly pay, and FinFit access
- Whataburger Family Foundation and Scholarship Program
Where You Can Go
Hospitality Manager > Operating Partner > Market Leader
Whata you waiting for? Come lead the experience guests can't stop talking about.