Host

82 Queen

Charleston, South Carolina

Autofill and Review

30+ days ago

Job Description

Benefits:

Health insurance
Paid time off
401(k)
Dental insurance

Host – Hourly

The host or hostess is the first and last point of contact for guests in our restaurant, responsible for welcoming guests, managing the flow of the dining room, and coordinating seating.

Key Responsibilities

Greeting & Seating: Welcome guests warmly upon arrival, escort them to assigned tables or waiting areas, and hand out menus.
Reservation & Waitlist Management: Take phone or digital bookings, track live table availability, and provide accurate wait-time estimates during busy shifts.
Floor Coordination: Balance the rotation of tables among servers to keep workloads even and prevent kitchen bottlenecks.
Customer Service: Answer initial menu and dietary questions, handle basic guest requests or complaints, and manage departures.
Side Work & Maintenance: Keep the entrance clean and organized, stock menus, help clear or reset tables, and occasionally assist with to-go orders.

Required Skills & Qualifications

Interpersonal Skills: A friendly, calm, and professional demeanor under high-pressure or crowded conditions.
Organization: Strong multitasking abilities to manage a live floor plan, phone lines, and waiting guests simultaneously.
Knowledge: Familiarity with the restaurant menu, daily specials, and seating layout.
Education & Experience: Typically requires a high school diploma, with prior customer service or front-of-house hospitality experience preferred.

Benefits/Perks:

We offer medical and dental insurance for full time employees (30 hours or more per week) after 90 days of employment.
After one year of employment, we offer 401K for all employees.

About Us

82 Queen is dedicated to providing the highest quality guest experience in Charleston while utilizing the freshest and most local ingredients possible. We are dedicated to provide all of this at a value to customers. 82 Queen is also dedicated to consistently provide our customers with fast and friendly service by demonstrating Southern warmth, graciousness and at the same time exhibit knowledge, professionalism, and integrity in our work every day. We pride ourselves on the fact that 82 Queen is one of the first original “Lowcountry” restaurants to open their doors in Downtown Charleston.

Numbers & Facts

Location	Charleston, South Carolina
Website	https://www.82queen.com/

Skills

Customer Support/Serviceunmatched
Dental Insuranceunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Housekeeping/Cleaningunmatched
Interpersonal Skillsunmatched
Menu Developmentunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Restaurantunmatched
Waitressingunmatched

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