Host/Hostess - Bilingual Preferred

Los Dos Potrillos
  • Denver, Colorado
    30+ days ago

    Job Description

    Benefits:
    • 401(k)
    • Dental insurance
    • Health insurance
    • Vision insurance
    • Flexible schedule
    • Opportunity for advancement
    • Paid time off
    • Parental leave
    • Training & development
     
    Job Title: Host/Hostess 
    Reports to: Management: GM, AGM, Hospitality Manager, and Floor Manager. 
    Summary: Greets and seats customers in a fashion that contributes to the smooth, efficient operation of the restaurant and keeps the area around the front entrance and hostess station as clean and orderly as possible by performing the following duties. 
     
    Duties and Responsibilities include the following. Other duties may be assigned. 
     
          Prepares and maintains a seating chart for each shift and is familiar with the 
          Rotation order. 
          Wipes down menus and keeps free from any food particles, keeps up with kids menus. 
          Greets and seats customers in a courteous and timely manner as they enter the restaurant and/or communicates delays in seating and starts a waiting list. 
          Check books for any reservations. 
          Accommodates special needs of customers and communicates any needs to appropriate staff. 
          Assists dining room staff during rush periods by cleaning tables whenever possible. 
          Observant to Guests’ needs throughout the dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door). 
          Answers telephone in a professional manner, takes reservations, takes and answers customer inquiries. 
          Writes messages down for employees and delivers those messages when the opportunity presents itself. 
          Communicates customer and/or employee difficulties to management. 
          Applies knowledge of full menu and other restaurant information such as restaurant hours and types of payment. 
          Enters into the computer and prints the receipt as well as prepares to-go items necessary to fill the order along with condiments, other food items and utensils. 
          Completes opening and closing duties in accordance with approved procedures. 
          Communicates any health and/or safety concerns/violations immediately to management. 

     

    Host/Hostess Opening Sidework
     

          Wipe down entrance door/glass 
          Put out rugs/clean if needed 
          Wipe down benches 
          Sanitizer bucket/towel 
          All menus/silverware ready 
          Know server sections/ROTATE 
          Turn on OPEN sign 

    Running Sidework
     

          Door/glass 
          Carpet mats clean 
          Sweep floors 
          MENUS gather/clean 
          Cashier stand organized/clean 
          Lollipops stocked 
          Kids Menus 

    Closing Sidework
     

          Carpet/mats clean/rollup 
          Lollipops 
          Gather/CLEAN/organize menus 
          Entrance doors/glass 
          Crayon sheets/crayons restocked 
          Trash 
          Sanitize/wipe down/organize host area 
          Sweep and mop front area 
          Check out with manager on duty 
     
     
     
    Qualifications:
     
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.
     
    Compensation: $18.81 per hour




    Numbers & Facts

    LocationDenver, Colorado
    Websitehttps://www.los2potrillos.com/

    Skills

    • Data Entryunmatched
    • Dental Insuranceunmatched
    • Grocery Storesunmatched
    • Health Insuranceunmatched
    • Multilingualunmatched
    • Organizational Skillsunmatched
    • People Managementunmatched
    • Resolve Customer Issuesunmatched
    • Restaurantunmatched
    • Safety/Work Safetyunmatched
    • Special Needsunmatched
    • Telephone Skillsunmatched
    • Time Managementunmatched
    • Training/Teachingunmatched
    • Vision Planunmatched

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