Host/Hostess-Boathouse

POSITION: HOST/HOSTESS

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: OUTLET MANAGER / DIRECTOR OF FOOD & BEVERAGE

SUMMARY:

Maintain proper attire as a representative of the hotel. Maintain established service standards. Serve as a customer relations clerk of the hotel. Maintain an orderly flow of customer traffic.

ESSENTIAL FUNCTIONS:

Includes the following. Other duties may be assigned.

• Greet guest.
• Escort guest to tables.
• Present menus.
• Answer the Indigo Restaurant phone promptly and courteously.
• Receive, enter, and confirm Reservations for the restaurant.

PHYSICAL REQUIREMENTS:

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.

EQUIPMENT USED:

• OpenTable
• Service Phone