Host/Hostess

 We are seeking a polished, personable, and detail-oriented Host/Hostess to serve as the first impression of our upscale dining experience. This role is essential in creating a warm, welcoming atmosphere while managing guest flow with grace and efficiency. The ideal candidate thrives in a fast-paced, luxury environment and is committed to delivering exceptional hospitality at every touchpoint.Key ResponsibilitiesGreet guests promptly with a warm, genuine welcome and maintain a professional presence at all times Manage reservations and seating using OpenTable, ensuring optimal table flow and timing Escort guests to tables while providing thoughtful introductions to the dining experience Maintain an accurate waitlist and communicate wait times clearly and courteously Coordinate closely with management, servers, and kitchen staff to ensure seamless service Answer phone calls and assist with reservations, special requests, and guest inquiries Monitor the dining room to ensure cleanliness, ambiance, and guest satisfaction Anticipate guest needs and resolve concerns with poise and urgency Uphold the restaurant's standards for appearance, etiquette, and service excellence QualificationsPrevious hosting or hospitality experience in an upscale or fine dining environment preferred Exceptional communication and interpersonal skills Strong organizational skills and attention to detail Ability to remain calm and composed under pressure Professional appearance and demeanor Flexible schedule, including evenings, weekends, and holidays Can use OpenTable efficiently Physical RequirementsAbility to stand and walk for extended periods Ability to lift and carry up to 20 lbs as needed What We OfferOpportunities for growth within a luxury hospitality environment A collaborative, team-oriented culture Dining discounts and additional perksHotel benefits