Communication Skills, Customer Experience, Customer Support/Service, Detail Oriented, Establish Priorities, Fitness, Food and Beverage Industry, Interpersonal Skills, Multitasking, Organizational Skills, Restaurant, Server Support, Telephone Skills
About the role
Le Flâneur, the signature French brasserie at Recess Hotel & Club, is seeking warm, polished, and hospitality-driven Hosts to join our team. Inspired by the timeless charm of a French brasserie, Le Flâneur offers a vibrant dining experience rooted in genuine hospitality, exceptional food and beverage, and meaningful guest connections.
As a Host, you will set the tone for the guest experience from the moment guests arrive. Serving as the first and last impression of the restaurant, you will welcome guests with warmth and professionalism, manage reservations and seating flow, and help create a seamless dining experience. The ideal candidate is organized, personable, and thrives in a fast-paced environment while maintaining a calm and gracious presence.
What you'll do
- Welcome guests with genuine warmth and professionalism upon arrival
- Manage reservations, waitlists, and seating arrangements to optimize the guest experience and restaurant flow
- Escort guests to their tables and provide information about the restaurant, menus, and daily features
- Answer phone calls and assist guests with reservations, inquiries, and special requests
- Coordinate with managers, servers, and support staff to ensure efficient seating and service
- Maintain awareness of table status, reservation timing, and dining room capacity throughout service
- Assist with guest communications before, during, and after their dining experience
- Help manage special occasions, VIP guests, and member experiences with attention to detail
- Maintain cleanliness and organization of the host stand, entrance, and reception areas
- Support opening, closing, and side work duties as assigned
- Assist with menu presentation and guest wayfinding throughout the restaurant
- Resolve guest concerns professionally and escalate issues when appropriate
- Contribute to a welcoming, polished, and hospitality-focused environment
Qualifications
- Previous host, restaurant, hospitality, customer service, or guest-facing experience preferred
- Exceptional interpersonal and communication skills
- Friendly, professional, and confident demeanor
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize effectively in a fast-paced environment
- Experience with reservation platforms and restaurant technology preferred
- Ability to remain composed and service-focused during busy periods
- Professional presentation and grooming standards
- Ability to stand and move throughout the shift as needed
- Flexible schedule, including evenings, weekends, and holidays as business needs require
- Passion for hospitality and creating memorable guest experiences
Why Recess?
Build something from the beginning.
- Join the opening team behind one of Savannah's most anticipated lifestyle hotels and help shape the guest experience from day one.
Take care of yourself.
- Medical, dental, vision, and wellness benefits for eligible full-time team members
- Company-matched 401(k) with fast vesting
- Up to 20 days of paid time off, paid holidays, and a paid birthday
- Complimentary daily team member meal
Experience the brand.
- Complimentary two-night stay at Hotel Recess & Club Savannah
- Team member discounts on dining, Saltgrass Spa treatments, retail, and The Cooking School at Saint Bibiana
- Complimentary fitness classes
Travel farther.
- Employee rates at select Leading Hotels of the World properties
- Discounts at Highgate hotels worldwide
Grow with Left Lane.
- Referral incentives and guest recognition programs
- Career development opportunities across a growing hospitality portfolio
- The opportunity to help shape one of hospitality's most exciting lifestyle brands