The Original Pancake House, owned by BTE Management Co is looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.
Someone who is a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests. If you are interested in learning & growing with us, we would love to hear from you.
BTE Management Co owns & operates franchises of the Original Pancake House. BTE was founded in 2009 and is still owned by its original owners. Their first franchise opened in Puyallup, WA in June, 2009. The owners believe in building a work environment that fosters strong working relationships & accountability. The mission at BTE is to ‘connect with people & brighten their day’. It is our constant goal to achieve this mission amongst our staff & guests alike. BTE Management Co currently operates 12 OPH franchises across the country. Each of these teams work together, supporting each other along the way.
Responsibilities:
- Greet guests and seat them at tables or in waiting areas
- Provide guests with digital menu instructions
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
- Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
Qualifications:
- Previous restaurant hosting or serving experience preferred
- Friendly and customer-focused personality
- Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
- Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
- Ability to effectively communicate on the telephone
- Must be able to carry trays or supplies (10-30 lbs.)
Connecting with guests & brightening people's day!
Looking for an exciting career with a young and growing company?
Look no further than BTE Management!
As an ownership group with restaurants across the country, we have a proven track record of industry excellence and successful expansion.
We are franchise owners of The Original Pancake House, a breakfast concept that has set the standard for what a quality breakfast experience should be.
BTE Management is always on the lookout for incredible people. We are committed to providing a thriving work environment through our workplace culture, training systems, internal career advancement as well as a product you can always be proud of.
We are committed to paying industry leading wages, bonuses, and benefits. We also offer all full-time employees company sponsored health insurance and 401K in addition to paid time off for all employees.
Come join our great team and grow with us!