We are looking for an enthusiastic, organized, and customer-focused host to join our team as the first point of contact for our guests.
Key Responsibilities:
- Warm Welcome: Great guests warmly upon arrival, manage seating arrangements, and present menus.
- Reservation Management: Efficiently manage phone calls, walk-ins, and online reservations, using OpenTable system.
- Floor and Flow Control: Monitor table availability, balance servers seating rotation.
- Guest Relations: Provide friendly, professional service, address guest inquiries, and accommodate special requests or accommodations whenever possible.
- Teamwork: Work closely with server, bussers, and management to ensure a seamless dining experience and quick table turnover.
- upkeep: Maintain a clean, organized and welcoming host stand and entryway.
Qualifications:
- Excellent communication, interpersonal and phone skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Professional appearance and friendly demeanor.
- Flexibility to work evenings, weekends and holidays.