Communication Skills, Customer Support/Service, Detail Oriented, Interpersonal Skills, Multitasking, Organizational Skills, Restaurant, State Laws and Regulations, Systems Administration/Management, Telephone Skills, Training/Teaching
LOCATION
Springfield, MO
POSTED
1 day ago
About the Job
Scratch & Co. - Now Hiring Hosts Springfield, MO Scratch & Co. is building a high-energy, hospitality-driven team in the Plaza Towers District.
We are looking for polished, friendly hosts who create a strong first and last impression for every guest. As a host, you are the face of the restaurant-setting the tone for the entire guest experience from the moment they walk in.
What We're Looking For:
Warm, friendly, and professional demeanor.
Strong communication and people skills.
Ability to stay organized and manage multiple priorities.
High attention to detail.
Calm under pressure in a fast-paced environment.
Team-first mindset.
Availability for nights, weekends, and peak shifts.
Responsibilities:
Greet guests warmly and manage the front door experience.
Manage waitlists and reservations efficiently.
Provide accurate wait times and communicate clearly with guests.
Coordinate seating flow with servers and management.
Answer phones and assist with guest inquiries.
Maintain cleanliness and organization of the host stand and entrance.
Ensure menus and guest materials are clean and presentable.
Requirements:
Previous host or customer service experience preferred.
Ability to stand for extended periods.
Strong organizational and multitasking skills.
Professional appearance and demeanor.
Basic knowledge of restaurant operations is a plus.
Must be at least 16 years old (or per state labor laws).
What We Offer:
Competitive hourly pay.
Growth opportunities within a rapidly expanding hospitality group.
Hands-on training and development.
A strong, team-oriented culture.
Opportunity to be part of a premier restaurant and rooftop concept.
Join the Team If you enjoy working with people, thrive in a fast-paced environment, and take pride in creating a great first impression-we want to meet you.
Apply today or reach out to schedule an interview.