Host

Title

Host

About the Organization Founded in 1911, Forsyth Country Club is a premier, member-owned private club located in Winston-Salem, North Carolina. With more than 111 years of history and tradition, the Club proudly serves 942 member families and is recognized as a Distinguished Club by BoardRoom Magazine.

Forsyth Country Club is committed to a culture of excellence, hospitality, and professional growth. The Club invests in its employees through continuing education, leadership development, and opportunities for career advancement.

Located in the heart of Winston-Salem, the Club is part of a vibrant and growing community known for its innovation, arts, education, and exceptional quality of life. The metropolitan area of approximately 250,000 residents offers the amenities of a larger city while maintaining a welcoming atmosphere and affordable cost of living.

Forsyth Country Club blends rich tradition with a forward-thinking approach to member service and employee engagement, creating an environment where both members and employees take pride in belonging.

Club Facilities Include:

• 45,000 sq. ft. clubhouse with recently renovated casual dining, bar, and patio seating
• 18-hole Donald Ross golf course
• 11 outdoor tennis courts
• 2 platform tennis courts
• 4 pickleball courts
• 18,000 sq. ft. Pool & Fitness Pavilion featuring a wellness center, pool kitchen, locker rooms, laundry, and maintenance facilities

Benefits & Perks:

• 401(k) with company match
• Medical, dental, vision, life, and disability insurance
• Flexible Spending Account (FSA)
• Paid Time Off and holiday pay
• Employee Assistance Program
• Employee meals
• Golf privileges
• Uniforms provided
• Training and education opportunities
• Scholarship program
• Employee appreciation events

Category Food & Beverage Description

Job Summary

The Host welcomes members and guests, manages seating, and provides exceptional customer service to ensure a positive dining experience. This role coordinates guest flow, communicates wait times, and supports the front-of-house team while maintaining a friendly and professional atmosphere.

Job Duties & Responsibilities

• Welcome members, guests, and visitors in a warm, courteous, and professional manner, creating a positive first impression of the club
• Greet members by name whenever possible and provide personalized service that reflects the Club's hospitality standards
• Manage reservations, seating assignments, and wait lists to maximize dining room efficiency while accommodating member preferences and special requests
• Escort members and guests to their tables, present menus, and communicate daily specials or Club information as appropriate
• Answer incoming telephone calls promptly and professionally, assist with reservations, and respond to member inquiries or direct calls to the appropriate department
• Maintain accurate reservation records using the Club's reservation or point-of-sale system
• Coordinate with dining room managers, servers, bartenders, and culinary staff to ensure timely seating and smooth service throughout each shift
• Monitor dining room activity and table availability to optimize guest flow while maintaining service quality
• Assist in preparing the dining room for service by ensuring the host stand, entrance, menus, and waiting areas are clean, organized, and fully stocked
• Maintain a professional appearance and uphold the Club's dress code and grooming standards
• Address member and guest concerns courteously and promptly, escalating issues to management when appropriate to ensure member satisfaction
• Assist with private events, banquets, tournaments, holiday functions, and other Club-sponsored activities as assigned
• Communicate special occasions, dietary restrictions, and accessibility needs to the appropriate staff members
• Maintain confidentiality regarding member information and conduct all interactions with discretion and professionalism
• Knowledge of all the Club's menus including weekly specials in order to answer member and guest questions and take accurate to go orders
• Follow all Club policies, food safety guidelines, health regulations, and workplace safety procedures
• Support teamwork by assisting servers, bussers, and other front-of-house staff during busy service periods
• Participate in staff meetings and training programs to maintain knowledge of club services, menus, events, and member service expectations
• Perform opening, closing, and side work duties, including organizing menus, cleaning the host station, updating reservation logs, and preparing for the next service period
• Perform other duties as assigned by management to support the successful operation of the Club

Minimum Qualifications & Experience

• High school diploma or equivalent required
• Previous customer service or hospitality experience preferred; restaurant or private club experience is a plus
• Basic computer skills and experience using reservation or point-of-sale (POS) systems preferred

Critical Skills

• Excellent communication and interpersonal skills with a friendly, professional demeanor
• Strong organizational and multitasking abilities in a fast-paced environment
• Ability to provide exceptional service while maintaining professionalism and discretion
• Ability to work collaboratively as part of a team while providing personalized service to members and guests
• Strong attention to detail and accuracy in managing reservations and seating assignments

Schedule Requirements

• While this role offers flexibility, availability on weekends and holidays is expected to support Club operations

Training

• This role includes hands-on shadowing and mentorship with the Clubhouse Manager to ensure success and skill development

Travel Required

• None

Physical Demands

• Ability to stand and walk for extended periods
• Ability to frequently lift and carry up to 25 lbs.
• Ability to bend, stoop, reach, and carry trays throughout a shift

Full-Time/Part-Time Part-Time Exempt/Non-Exempt Non-Exempt Location 74342 Forsyth Country Club Position Host Shift Various Shifts Pay Scale $15 + gratuity EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

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