Hotel General Maintenance Technician

Responsible for performing preventative maintenance in guestrooms and facilities to ensure safe, reliable operations.

Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment's expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company's Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.

• High school diploma or equivalent required.

• Experience performing minor repairs, home maintenance, remodeling, landscaping, construction, or similar hands-on work is desired.

ADDITIONAL REQUIREMENTS

• Must be able to work inside and maneuver throughout the entire property

• Must be able to work independently

• Must be able to complete all appropriate paperwork

• Must be able to respond to visual and aural cues

• Must be able to work any day of the week and any shift, including holidays and weekends

• May be required to work overtime due to business needs (i.e. snow, weather, system failure, etc.)

• Must be able to speak, read, and write and understand English

• Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards.

• Adheres to departmental and company policies and maintains compliance with all regulatory, governmental, and safety requirements.

• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

• Physically mobile with reasonable accommodations including ability to lift up to 100 lbs., and ability to push, pull up to 200 lbs, as well as climb, reach, bend, twist, stoop and stack.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Conduct routine preventative maintenance inspections of guest rooms, including testing and replacing light fixtures, HVAC units, plumbing fixtures, televisions, appliances, door hardware, locks, safety devices, and room furnishings.

• Replace filters, light bulbs, batteries, and other consumable items according to maintenance schedules.

• Identify and address minor repairs before they impact guest satisfaction, document completed work, and report issues requiring additional maintenance or replacement, significant repair needs, and safety concerns to Facilities leadership.

• Maintain accurate records of completed maintenance tasks and inspections.

• Ensure all work complies with applicable safety standards, company policies, and hotel operating procedures.

• Maintain tools, equipment, and work areas in a clean and organized condition.

• Assist with room readiness and turnover projects as needed.

• Support facility maintenance initiatives that improve guest satisfaction and asset longevity.

• Respond to maintenance requests when assigned during periods of high demand.

• Presents oneself as a credit to Company and encourages others to do the same.

• Performs all other related and compatible duties as assigned.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Conduct routine preventative maintenance inspections of guest rooms, including testing and replacing light fixtures, HVAC units, plumbing fixtures, televisions, appliances, door hardware, locks, safety devices, and room furnishings.

• Replace filters, light bulbs, batteries, and other consumable items according to maintenance schedules.

• Identify and address minor repairs before they impact guest satisfaction, document completed work, and report issues requiring additional maintenance or replacement, significant repair needs, and safety concerns to Facilities leadership.

• Maintain accurate records of completed maintenance tasks and inspections.

• Ensure all work complies with applicable safety standards, company policies, and hotel operating procedures.

• Maintain tools, equipment, and work areas in a clean and organized condition.

• Assist with room readiness and turnover projects as needed.

• Support facility maintenance initiatives that improve guest satisfaction and asset longevity.

• Respond to maintenance requests when assigned during periods of high demand.

• Presents oneself as a credit to Company and encourages others to do the same.

• Performs all other related and compatible duties as assigned.