Hotel Night Audit - Courtyard Olympia

BMI Hospitality Management
  • Olympia, WA
    18 days ago

    Job Description

    Do you want to work for a great company with competitive benefits and pay? The Courtyard by Marriott Olympia is looking to hire a Night Auditor. This position requires some or all shifts to be overnight shifts. If you think you'd be a great addition to our team, please apply!

    Benefits:

    • Medical, dental, and vision offered after qualification period
    • Competitive performance bonuses up to $700 monthly
    • 401k with match offered after qualification period
    • Employee discounts at Marriott Hotels worldwide
    • Washington State Paid Sick Leave
    • Vacation time accrued based on hours worked
    • Free parking
    • Overtime pay for holidays worked. Ten holidays per year

    Job Description:

    • Greets and completes standard check-in procedures for arriving guests, using both manual and computerized methods, ensuring guest satisfaction
    • Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and assists guests with directions and area activities
    • Controls and records financial transactions
    • Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, both in person, via email, and on the phone
    • Maintains a friendly, cheerful, and courteous demeanor at all times
    • Performs other duties as assigned, requested, or deemed necessary by management
    • Contributes to and maintains communication sources such as shift pass down emails to enhance hotel communications and operations
    • Aids other associates and departments to contribute to the best overall performance of the department and the hotel
    • Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management
    • Run all necessary night audit reports
    • This position requires some or all shifts to be overnight shifts
    • Must be able to work weekends and holidays

    Preferred Skills:

    • Strong computer skills
    • Efficient use of standard computer equipment including a keyboard
    • Able to learn new web applications
    • Previous customer service experience preferred
    • Strong work ethic
    • Able to stand for extended periods of time
    • Able to lift up-to 20 lbs.



    Numbers & Facts

    LocationOlympia, WA

    Skills

    • Computer Skillsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Develop and Maintain Customersunmatched
    • Financial Transactionsunmatched
    • Internet Applicationunmatched
    • Keyboardsunmatched
    • Lift/Move 20 Poundsunmatched
    • Operational Communicationsunmatched
    • Safety Processunmatched
    • Sanitationunmatched
    • Time Managementunmatched

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