Hotel Room Attendant

About The Position

Requirements

• Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
• Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
• Apply good judgment at all times.
• No prior experience or training necessary.

Responsibilities

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
• Cleans assigned guest rooms with adherence to company standards, policies and procedures.
• Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
• Stocks carts and cart rooms if necessary and or directed by management.
• Reports all maintenance issues directly to the front desk and/or manager on duty.
• Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
• Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
• Complies with all safety and security policies and procedures.
• Completes all required and annual Extended Stay University training.
• Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
• Responsible for maintaining overall hotel cleanliness.
• Other duties as assigned by the management team.

Benefits

• Dental/Vision Insurance
• Medical Insurance
• 401(k) Savings Plan
• Employer Paid Disability & Life Insurance
• Paid Time Off
• Brand Discounts