Hotel Sales Manager

HYRE HARPER Co.
  • Canonsburg, Pennsylvania
    26 days ago

    Job Description

    About ARK Hospitality

    At ARK Hospitality, our vision is to positively impact, and our mission is to raise the bar on what Relationships, Reputation, and Returns mean in hospitality.
    We believe outstanding guest experiences begin with strong leadership, meaningful relationships, and disciplined execution. Through intentional culture, proven systems, and talented people, we create exceptional results for our guests, owners, and team members.

    About the Opportunity

    ARK Hospitality is seeking a driven, relationship-focused Hotel Sales Manager to support two hospitality properties across the Greater Pittsburgh, Southpointe, Wheeling, and Ohio Valley markets:
    • Holiday Inn Express & Suites Pittsburgh SW – Southpointe | Canonsburg, PA
    • Suburban Studios Triadelphia – Wheeling at The Highlands | Triadelphia, WV
    This role is responsible for generating new business, developing local and regional account relationships, increasing room-night production, and supporting occupancy and revenue growth across both properties.
    The ideal candidate enjoys networking, meeting new people, developing business relationships, and creating long-term partnerships that generate repeat business. This position combines proactive sales activity, account management, community engagement, extended-stay sales, and strategic business development.
    The Sales Manager should be comfortable traveling regularly between assigned properties and throughout the surrounding sales territories. Business mileage associated with approved work-related travel will be reimbursed in accordance with company policy.

    About the Properties

    Holiday Inn Express & Suites Pittsburgh SW – Southpointe

    Located within the Southpointe business corridor in Canonsburg, Pennsylvania, this hotel serves a strong mix of:
    • Corporate travelers
    • Energy and natural-gas companies
    • Engineering firms
    • Healthcare organizations
    • Pharmaceutical businesses
    • Technology companies
    • Business consultants
    • Project-based teams
    The Southpointe market benefits from a significant concentration of businesses and employers that generate corporate, project, training, and transient lodging demand throughout the year.

    Suburban Studios Triadelphia – Wheeling at The Highlands

    Located at 40 Robinson Drive, Triadelphia, WV 26059, this extended-stay hotel serves guests traveling for work assignments, temporary housing, relocations, family visits, education, and longer-term stays.
    The hotel is positioned near major employment and demand generators throughout the Wheeling and Ohio Valley market, with convenient access to:
    • Wheeling University
    • Wheeling Island Casino & Racetrack
    • Oglebay Resort & Conference Center
    • The Highlands
    • Local employers and project-based businesses
    • Educational institutions
    • Entertainment and tourism destinations
    The extended-stay property offers apartment-style accommodations with in-room kitchens and cookware, complimentary WiFi, guest laundry facilities, a fitness center, business services, and pet-friendly accommodations.

    Position Summary

    The Hotel Sales Manager is responsible for driving top-line revenue growth across both hotels through proactive sales, account development, relationship management, networking, and strategic business-generation activities.
    The role focuses heavily on:
    • New account acquisition
    • Existing account growth
    • Corporate relationships
    • Extended-stay opportunities
    • Group and project business
    • Community networking
    • Client retention
    • Market penetration
    The Sales Manager will work closely with property General Managers and ARK Hospitality sales leadership to execute sales strategies and maximize hotel performance.

    Key Responsibilities

    Sales & Business Development

    • Develop and execute strategic sales plans that drive occupancy, ADR, RevPAR, and overall revenue growth.
    • Prospect, solicit, and secure new business across:
      • Corporate accounts
      • Government accounts
      • Construction and project-based business
      • Industrial and workforce lodging
      • Sports and group business
      • Extended-stay opportunities
      • Relocation and temporary housing
      • Healthcare and education-related demand
    • Conduct outside sales calls, client meetings, networking events, site visits, and property tours.
    • Build and maintain an active sales pipeline across both markets.
    • Generate new revenue opportunities through proactive outreach and relationship development.
    • Negotiate rates and agreements within approved guidelines.
    • Identify opportunities to generate reciprocal or portfolio-wide business across the two hotels.

    Account Management

    • Maintain and strengthen relationships with existing clients.
    • Conduct account reviews and business-development meetings.
    • Identify opportunities to increase room-night production and account share.
    • Develop long-term relationships that create repeat and referral business.
    • Coordinate customer visits, hotel tours, and client-appreciation activities.
    • Maintain consistent communication and follow-up with key accounts and prospects.

    Community & Market Engagement

    • Represent both properties professionally throughout their respective markets.
    • Participate in:
      • Chambers of Commerce
      • Tourism organizations
      • Business networking groups
      • Community events
      • Economic-development activities
    • Build relationships with local employers, business leaders, project managers, and community organizations.
    • Increase market visibility and awareness of both properties.
    • Develop relationships throughout Southpointe, Washington County, Wheeling, Triadelphia, and the surrounding Ohio Valley region.

    Revenue & Reporting

    • Collaborate with hotel leadership on pricing and revenue strategies.
    • Review:
      • Occupancy
      • ADR
      • RevPAR
      • Market share
      • Account production
      • Need periods
    • Monitor competitive activity and market trends.
    • Maintain accurate CRM records, prospect activity, forecasts, and sales reports.
    • Prepare weekly activity updates and monthly production reporting.
    • Partner with Revenue Management and property leadership to identify opportunities and maximize account production.

    Requirements

    Required Qualifications

    • Minimum of 2 years of hotel sales, hospitality sales, business development, account management, or related sales experience.
    • Proven success generating new business and meeting revenue goals.
    • Strong networking, prospecting, and relationship-building abilities.
    • Excellent written and verbal communication skills.
    • Strong presentation and negotiation abilities.
    • Highly organized with exceptional follow-through.
    • Ability to work independently while managing multiple properties and priorities.
    • Valid driver's license and reliable transportation.
    • Ability and willingness to travel routinely between assigned properties and throughout the surrounding sales territories.
    • Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.

    Preferred Qualifications

    • Hotel sales experience.
    • Extended-stay hospitality sales experience.
    • Experience developing:
      • Corporate negotiated accounts
      • Extended-stay business
      • Construction and workforce lodging
      • Government business
      • Group and sports business
      • Healthcare and education accounts
    • Existing professional relationships throughout the Greater Pittsburgh, Southpointe, Wheeling, Triadelphia, or Ohio Valley markets.
    • Experience with hotel CRM, sales, revenue-management, and reporting platforms.
    • Experience managing sales responsibilities across multiple hotel properties.

    Technology Experience Preferred

    Experience with applicable hospitality platforms is a plus, including:
    • IHG systems
    • ChoiceADVANTAGE
    • ChoiceMAX
    • CI/TY
    • Salesforce
    • Delphi
    • STR Reports
    • Lighthouse
    • Property Management Systems
    • CRM and hospitality sales-reporting platforms
    • Microsoft Excel
    • Microsoft PowerPoint

    Core Skills

    • Hospitality Sales
    • Multi-Property Sales
    • Business Development
    • Account Management
    • Lead Generation
    • Relationship Building
    • Extended-Stay Sales
    • Corporate Sales
    • Community Networking
    • Contract Negotiation
    • Occupancy Growth
    • ADR & RevPAR Awareness
    • Revenue Growth Strategy
    • Forecasting & Reporting
    • Client Retention
    • Market Analysis


    Benefits

    Compensation

    • $55,000–$60,000 Base Salary
    • Performance-Based Bonus Program
    • Revenue Incentive Opportunities
    • Business Mileage Reimbursement for Approved Work-Related Travel
    • Career Advancement Opportunities

    Benefits

    ARK Hospitality offers a comprehensive benefits package, including:
    • 401(k) with company match
    • Medical insurance
    • Dental insurance
    • Vision insurance
    • Paid time off (PTO)
    • Professional-development opportunities
    • Ongoing sales training
    • Career-development pathways
    • Community-involvement opportunities
    • Collaborative team environment

    Why Join ARK Hospitality?

    This role offers a unique opportunity to support both a business-focused select-service hotel and an extended-stay hospitality property across two distinct markets and two states.
    The position provides exposure to corporate, project-based, construction, extended-stay, group, education, healthcare, and workforce lodging opportunities while offering direct visibility with ARK Hospitality leadership.
    If you enjoy meeting new people, developing business relationships, prospecting new accounts, creating recurring revenue, and making a measurable impact on hotel performance, we encourage you to apply.
    ARK Hospitality
    Focused on Relationships, Reputation, and Returns.


    Numbers & Facts

    LocationCanonsburg, Pennsylvania
    Websitewww.hyreharper.co

    Skills

    • Animal Careunmatched
    • Biotech and Pharmaceuticalunmatched
    • Business Developmentunmatched
    • Business Servicesunmatched
    • Career Developmentunmatched
    • Casinosunmatched
    • Communication Skillsunmatched
    • Competitive Researchunmatched
    • Constructionunmatched
    • Contract Negotiationunmatched
    • Corporate Policiesunmatched
    • Corporate Salesunmatched
    • Customer Acquisitionunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Retention/Renewalunmatched
    • Delphiunmatched
    • Driver's Licenseunmatched
    • Economic Developmentunmatched
    • Field Salesunmatched
    • Fitnessunmatched
    • Follow Throughunmatched
    • Forecastingunmatched
    • Governmentunmatched
    • Government Salesunmatched
    • Healthcareunmatched
    • Hotel Managementunmatched
    • Laundryunmatched
    • Lead Generationunmatched
    • Leadershipunmatched
    • Market Analysisunmatched
    • Market Shareunmatched
    • Market Trend Analysisunmatched
    • Meet Sales Quotaunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Natural Gasunmatched
    • Negotiation Skillsunmatched
    • Networking Eventsunmatched
    • Occupancy Planningunmatched
    • Oil and Gasunmatched
    • Organizational Skillsunmatched
    • Performance Managementunmatched
    • Presentation/Verbal Skillsunmatched
    • Product Pricingunmatched
    • Production Supportunmatched
    • Project/Program Managementunmatched
    • Property Managementunmatched
    • Real Estate Salesunmatched
    • Record Keepingunmatched
    • Reimbursementunmatched
    • Relationship Managementunmatched
    • Revenue Growthunmatched
    • Revenue Managementunmatched
    • Revenue/Sales Reportingunmatched
    • Salesunmatched
    • Sales Forecastingunmatched
    • Sales Managementunmatched
    • Sales Pipelineunmatched
    • Sales Prospectingunmatched
    • Sales Strategyunmatched
    • Sales Supportunmatched
    • Salesforce.comunmatched
    • Sportsunmatched
    • Strategic Planningunmatched
    • Team Playerunmatched
    • Travel Industryunmatched
    • Wi-Fiunmatched
    • Willing to Travelunmatched
    • Writing Skillsunmatched

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