Hotel Sales Manager
Job Summary
The Hotel Sales Manager is responsible for developing and implementing sales strategies to increase revenue and market share for the hotel. This role involves managing client relationships, identifying new business opportunities, and coordinating with other departments to ensure guest satisfaction. The Hotel Sales Manager will work closely with the marketing team to promote the hotel and its services and will be responsible for meeting sales targets and maximizing profitability.
Education and Experience
- College Degree, Business Administration, or a related field experience.
- Proven experience in hotel sales or a similar role.
- Strong understanding of the hospitality industry and market trends.
- Excellent written and verbal communication skills.
- Ability to build and maintain strong client relationships.
- Proficiency in sales and marketing software.
Knowledge
- Sales and Marketing: Knowledge of principles and methods for promoting and selling hotel services. This includes marketing strategy and tactics, sales techniques, and sales control systems.
- Customer and Personal Service: Understanding of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.
Skills
- Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Negotiation: Bringing others together and trying to reconcile differences.
- Persuasion: Persuading others to change their minds or behavior.
- Service Orientation: Actively looking for ways to help people.
- Time Management: Managing one's own time and the time of others.
Primary Job Duties
- Develop and implement sales strategies to achieve revenue targets.
- Identify and pursue new business opportunities to expand the hotel's client base.
- Build and maintain strong relationships with existing and potential clients.
- Coordinate with other departments to ensure guest satisfaction and service delivery.
- Prepare and present sales reports and forecasts to management.
- Represent the hotel at industry events and trade shows to promote services.
- Negotiate contracts and agreements with clients to secure business.
Compensation:
- Competitive salary
- Accrued generous paid PTO
- Health benefit
- Paid certifications
- Quarterly bonus opportunity