Valet Guest Ambassador
JOB DESCRIPTION:
Valet Guest Ambassador will greet guests in a professional manner as they arrive at the hotel. Candidates must be able to work a flexible schedule to include weekends and holidays.
Essential Functions:
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return.
- Communicate parking procedures to guests.
- Drive Airport Shuttle for guest pick up and departure
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Making sure all public areas/walkways are safe and clutter-free. (This includes helping Engineering Department in the winter with snow removal
- Efficiently and safely drives guests vehicles to and from assigned parking areas
- Accurately fills out key information tickets for each set of keys and stores keys accordingly
- Consistently and carefully hangs keys and pulls them from their assigned area
- Accurately observes assigned areas for any unauthorized tampering of guests vehicles and reports
any incidents to the Supervisor and/or Security - Accurately and thoroughly completes all required operational forms and reports
- Consistently demonstrates conscientious cash handling in accordance with departmental procedures
JOB REQUIREMENTS:
- Must have experience in a guest contact position
•Must possess a valid driver license with clean driving record
•Must have excellent interpersonal communication skills
•Must be 21 years of age
Founded in 1919, privately held Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and residential properties plus several Marriott and Hilton hotel properties.
We have developed a remarkable legacy of “integrity over income” over our more than 100-year history. We maintain a talented team of professionals to serve the accounting, architecture, asset management, consulting, development, hotel management, legal, sales, and leasing needs of our dynamic organization.