House Attendant

Job Summary:  

As a House Attendant, you will support the housekeeping team by maintaining the cleanliness and orderliness of public spaces and back-of-house areas in the hotel. Your role is essential in ensuring that the hotel’s common areas, guest corridors, and service areas are kept in pristine condition. You will assist in delivering a high standard of cleanliness and organization, contributing to the overall guest experience and operational efficiency of the hotel. 

Essential Job Duties and Responsibilities  

• Public Area Cleaning & Maintenance:
  • Clean andmaintainpublic spaces such as hotel lobbies, hallways, elevators, restrooms, and stairwells.
  • Sweep, mop, dust, and vacuumcommon areasto ensure they meet hotel cleanliness standards.
  • Ensure that public restrooms are fully stocked with necessary supplies (e.g., toilet paper, soap, hand sanitizer) and clean throughout the day.
  • Clean furniture, windows, and any other surfaces in public spaces to ensure a welcoming environment for guests.
• Back-of-House & Service Area Support: 
  • Assistwith cleaning and organizing back-of-house areas, including staff rooms, storage areas, and laundry rooms.
  • Ensure that service areas aremaintainedin a clean, safe, and efficient manner.
  • Collect and transport dirty linens and towels to the laundry room and deliver clean linens back toappropriate storageareas.
  • Maintain cleanliness in the hotel’ssupplyclosets andassistwith the organization of cleaning materials and equipment.
• Guest Assistance & Support:
  • Provide assistance toother housekeeping team members as needed, including Room Attendants, Housekeeping Supervisors, and other staff.
  • Respond to requests from guests or other departments promptly, such as deliveringadditionalamenities orassistingwith special requests.
  • Assistwith the transportation of guest luggage or items to and from rooms or designated areas when necessary.
• Inventory & Supplies Management:
  • Ensure that housekeeping carts and storage areas are stocked with necessary cleaning supplies, linens, and amenities.

• Notify the housekeeping supervisor when supplies or equipment need to be replenished.
• Assistwith organizing and rotating stock in supply closets tomaintainan orderly inventory.

• Safety & Cleanliness Standards:
  • Follow hotel health, safety, and sanitation procedures to ensure a clean and safe environment for both guests and staff.
  • Use cleaning chemicals and equipment safely, ensuring adherence to proper safety standards and guidelines.
  • Identifyand report any safety hazards or maintenance issues to theappropriate departmentfor resolution.
• General Support for Housekeeping Operations:
  • Assistwith cleaning guest rooms as needed, including restocking towels, amenities, orassistingwith deep cleaning projects.
  • Provide support during busy periods or special events by helping to ensure that public and service areasare clean and presentable at all times.
  • Perform special cleaning tasks orprojects asassigned by the housekeeping supervisor or manager.

Education and/or Experience  

• High School Diploma or equivalentrequired.
• Previousexperience in housekeeping, cleaning, or maintenance in a hotel or similar environment is beneficial but notrequired.
• Knowledge of cleaning techniques and use of cleaning equipment is a plus.

Skills/Specialized Knowledge 

• Strong attention to detail and the ability to ensure cleanliness and organization in public and service areas.
• Ability to work efficiently and independently, managing time effectively to complete cleaning tasks within designatedtimeframes.
• Good communicationskills to interact with guests and other team members.
• Ability to follow safety protocols and hotel procedures for cleaning and handling cleaning chemicals.

• Ability to assist with a variety of cleaning and maintenance tasks as needed.

Physical Demands 

• Ability to sit or stand for extended periods of time.
• Ability to lift and move up to50pounds (e.g., linens, cleaning equipment).
• Frequent use of hands, fingers, and wrists for handling cleaning tools and operating equipment.
• Ability to work in a physically demanding environment with exposure to cleaning chemicals and equipment.

Company Overview 

Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn’t proper. We are seeking the best of the best—both within and outside the industry—to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding. 

To achieve our vision—to inspire and transport people—we seek like-minded candidates who embody our ethos, The Pillars of Proper: 

• Care Proper: We are natural and gracious hosts to all.
• Achieve Proper: We are committed to excellence.
• Imagine Proper: We are resourceful.
• Present Proper: We have an appreciation for style and culture.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.