Job Description
Ready for a role that supports your unique calling in patient care and fits your life? At Catholic Medical Center, you’ll find clear pathways to advance backed by our unmatched nationwide transfer policy that lets you grow your career when the time is right for you. With mentorship opportunities, clinical education courses, professional certification support, and educational assistance, you will have all the resources you need to build the career of a lifetime.
Job Summary and Qualifications
The House Supervisor ensures high quality, patient-centered care through direction and supervision of all house-wide functions during a designated shift. The House Supervisor participates as an active member of the nursing management team and assumes authority to manage all activities and personnel in conjunction with and in the absence of hospital administration.
Major Responsibilities:
Quality
| Assumes responsibility for supervision and coordination of all house-wide functions during the designated shift. Makes decisions regarding patient care and staff management using established policies/procedures. |
| Participates in the monitoring, evaluation, and delivery of nursing care in accordance with established policies/procedures to ensure patient and family needs are assessed and met. |
| Prioritizes clinical rounds to evaluate ongoing staff needs, and if necessary, identifies additional measures to provide assistance. |
| Assigns nursing staff to specific clinical areas within the hospital to meet patient care needs. Adjusts staffing by reassigning staff, assigning PRN and agency personnel, and coordinating overtime. |
| Serves as authority in the absence of other members of the nursing management/administrative team. |
| Directs staff members appropriately and effectively in emergency situations. |
| Supports the achievement of internal/external benchmarks, accreditations, and designations. |
| Ensures compliance with all policies, procedures, and regulatory standards. |
| Manages admission and discharge processes to ensure efficient throughput and high quality, patient-centered care. |
| Facilitates effective interdisciplinary care coordination within and across departments. Ensures staff with appropriate clinical competencies are assigned to meet patient care needs. |
| Acts as a resource for employee health issues for unit charge nurses/supervisors and other hospital supervisors. |
| Participates in Emergency/Disaster Preparedness with regulatory agencies as appropriate. |
| Responds to all emergency codes within the hospital. Communicates with medical examiner, Police and Fire departments, and organ donation agencies. |
Service
| Models, promotes, and holds staff accountable for attaining and sustaining an unparalleled patient experience that differentiates the organization as a leader in healthcare. |
| Ensures compliance with evidence-based practices that enhance patient experience and customer service. |
| Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service. |
| Supports a patient-first philosophy and engages in service recovery when necessary. |
People
| Leads in a way that inspires commitment to the vision/mission/values of the organization. |
| Functions as a resource person for staff members. Provides coaching, feedback, and training to improve performance and engagement. |
| Assumes responsibility for administering corrective/disciplinary actions in a timely manner according to appropriate procedures. |
| Consults with Unit Supervisors/Charge Nurses regarding staff performance and gives feedback as necessary. |
| Serves as the interface between healthcare providers and community support systems who coordinate ongoing care needs. |
| Supports physician partnerships. |
| Maintains current professional knowledge and skills in accordance with established methods of the department. |
Growth
| Represents the organization positively within the community; participates in company-supported community/patient events and in-services. |
| Serves as a Representative of Employee Health Nurse during non-business hours, as needed. |
| Manages clinical projects and serves on hospital committees as assigned. |
| Provides input into the formalization, implementation, and evaluation of long and short term goals for the nursing department. |
Finance
| Coordinates with management/administrative team to ensure staff productivity and appropriate resource utilization to achieve high quality patient care while meeting financial performance goals and objectives. |
| Supports proper inventory control and assists with managing supplies and equipment. |
Other
| Performs other duties as assigned. |
| Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.” |
Education & Experience: | ||
• | Associate Degree in Nursing | Required |
• | 5+ years experience in clinical practice | Preferred |
Benefits
Catholic Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Shape the future of healthcare at Catholic Medical Center
Located in Manchester, NH, Catholic Medical Center is a 330-bed acute care hospital and Level III Trauma Center serving southern New Hampshire and northern Massachusetts. Home to the nationally recognized New England Heart & Vascular Institute and The Mom’s Place—an innovative birthing center that pioneered couplet care—we’re proud to lead in both advanced medicine and compassionate service.
As part of HCA Healthcare’s statewide network of Catholic Medical Center in Manchester, Portsmouth Regional Hospital, Frisbie Memorial Hospital in Rochester hospitals, three freestanding ERs, and over 70 care sites, you’ll join nearly 5,000 colleagues across New Hampshire who are committed to excellence, collaboration, and making a difference every day. At Catholic Medical Center, your work has purpose—and your potential has no limits.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Nurses are essential to the delivery of healthcare and serve as its foundation. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future."
Erica Rossitto, MBA/HCM, BSN, RN, NEA-BC
Senior Vice President and Chief Nurse Executive
HCA Healthcare
Join a family that cares about every stage in your career! We are interviewing candidates for our House Supervisor Admin RN PRN opening. Apply today and a member of our Talent Acquisition team will reach out.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Numbers & Facts
| Location | Manchester, NH |
| Industry | Healthcare Services |
| Company Size | 1,000 to 1,499 employees |
| Website | https://www.catholicmedicalcenter.org/ |
About Company
CMC is a regional healthcare organization committed to providing high quality and innovative healthcare in a compassionate environment built on its foundation of its Catholic identity and charitable mission of providing health, healing and hope. With roots dating back to 1892, CMC was formed in 1974 as a result of merging Notre Dame and Sacred Heart Hospitals.
Today, CMC is a 330-bed not-for-profit full service acute care hospital with 10 primary care practices, 25 subspecialties and a 30-bed and 24-hour emergency department. CMC provides inpatient and outpatient services to almost 110,000 patients per year, making it one of New Hampshire’s largest medical centers.
CMC maintains a rigorous application and credentialing process and approximately 400 physicians have privileges at CMC. CMC became one of the first hospitals in New Hampshire to establish a joint venture with independent medical staff members when it became a partner in the freestanding Bedford Ambulatory Surgical Center.
Skills
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