Job Summary
We are seeking dependable, hardworking, and detail-oriented Room Attendants / Housekeepers to join our Housekeeping team.
The Room Attendant is responsible for cleaning and preparing guestrooms to ensure they are clean, comfortable, properly stocked, and ready for our guests. This position plays an essential role in creating a positive guest experience by maintaining high standards of cleanliness and presentation throughout the hotel.
Essential Duties & Responsibilities
- Clean assigned guestrooms according to hotel standards.
- Make beds and replace sheets, pillowcases, and other linens as required.
- Clean and sanitize bathrooms, including toilets, showers, tubs, sinks, mirrors, and floors.
- Dust and clean furniture, fixtures, lamps, televisions, desks, headboards, and other surfaces.
- Vacuum carpets and clean hard-surface flooring.
- Remove trash and replace liners.
- Replace used towels and replenish bathroom supplies.
- Restock guestroom amenities and supplies.
- Clean mirrors, windows, doors, and other glass surfaces as assigned.
- Check guestrooms for damaged, missing, or malfunctioning items.
- Report maintenance concerns promptly.
- Report lost-and-found items according to hotel procedures.
- Ensure guestrooms are properly presented before completing the room.
- Maintain and organize housekeeping carts and supplies.
- Keep housekeeping closets and work areas clean and organized.
- Properly handle cleaning chemicals and equipment.
- Follow hotel procedures regarding guest belongings, privacy, and security.
- Respond professionally to reasonable guest requests.
- Communicate room status or cleaning concerns to the Housekeeping Inspector or supervisor.
- Assist with additional housekeeping duties based on hotel operational needs.
Guest Room Cleaning Expectations
Each completed guestroom should be:
- Clean and sanitized
- Free of trash, hair, dust, stains, and debris
- Properly stocked with towels and guest supplies
- Neatly presented
- Free of noticeable odors
- Checked for maintenance concerns
- Ready for final inspection and guest occupancy
Qualifications
- Previous hotel housekeeping or professional cleaning experience preferred, but not required.
- Strong attention to detail.
- Dependable and punctual.
- Ability to follow cleaning procedures and instructions.
- Ability to work independently and productively.
- Positive and professional attitude.
- Strong teamwork and communication skills.
- Ability to maintain quality while working in a fast-paced hotel environment.
- Flexible availability, including weekends and holidays based on business needs.
Physical Requirements
This position requires regular physical activity associated with hotel housekeeping, including:
- Standing and walking for extended periods.
- Bending, reaching, kneeling, and repetitive movements.
- Pushing and pulling a housekeeping cart.
- Handling linens, towels, cleaning supplies, and equipment.
- Lifting and carrying supplies associated with assigned duties.
- Moving around beds and furniture while cleaning guestrooms.
- Working with approved hotel cleaning products and chemicals.
What We're Looking For
Attention to Detail
You notice the small things and take pride in leaving every assigned room clean and welcoming.
Dependability
You report to work as scheduled and understand that the Housekeeping team depends on each associate to complete assigned rooms.
Productivity
You work efficiently while maintaining the hotel's cleanliness and presentation standards.
Teamwork
You communicate with Housekeeping Inspectors, Front Desk, Maintenance, and Housekeeping leadership when assistance is needed.
Guest Service
You maintain a professional, friendly attitude when interacting with guests.
Pride in Your Work
You understand that a clean guestroom is one of the most important parts of a guest's hotel experience.
Join Our Team
If you are dependable, hardworking, detail-oriented, and take pride in providing guests with a clean and welcoming room, we encourage you to apply for our Room Attendant / Housekeeper position.