Housekeeping Exec

Executive Housekeeper

Department: HOUSEKEEPING

Location:

SUMMARY

Cleans rooms and public areas in hotel

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS

• Sorts, courts, folds, marks or carries linens

• Cleans rooms in accordance to specific brand and company minutes per room standard

• Cleans guest rooms, including guest bathrooms and kitchen area if applicable, according to company and franchise standards including but not limited to: making beds; emptying wastebaskets; emptying and cleaning ashtrays; moving furniture; handing drapes; sweeping, scrubbing, waxing, and polishing floors; and dusting furniture

• Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen

• Deep cleans areas as directed by supervisor including but not limited to: cleaning rugs, upholstered furniture and draperies; washing walls, ceilings, and woodwork, windows, door panels, and sills

• Transports trash and waste to disposal area

• Replaces light bulbs

• All other duties as assigned

COMPETENCY

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving – Identifies and resolves problems in a timely manner

• Customer Service – Responds promptly to customer need; Responds to requests for service and assistance

• Team Work – Contributes to building a positive team spirit

• Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment

• Organizational Support – Follows policies and procedures including but not limited to, dress code policies

• Adaptability – Able to deal with frequent change, delays, or unexpected events

• Attendance/Punctuality – Is consistently at work and on time

• Dependability – Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with alternative plan

• Initiative – Asks for and offers help when needed

• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently

• Professionalism – Treats others with respect and consideration regardless of their status or position

• Quality – Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality

• Quantity – Meets productivity standards; Completes work in timely manner

• Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly

EDUCATION/EXPERIENCE

Less than a high school diploma; or up to one month related experience or training; or equivalent combination of education and experience

LANGUAGE ABILITY

Ability to read and comprehend simple instructions, short correspondence/memos; ability to write simple correspondence

MATH ABILITY

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s

Job Description

REASONING ABILITY

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.