Housekeeping Operations and Analytics Intern

Holland America Line

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Housekeeping Operations and Analytics Intern

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Job ID 14342 Date posted 11/13/2026 Date closes 11/27/2026 City Seattle State WA Country United States Job Type Full Time

Job Description

The intern will support the development and improvement of Fleet Housekeeping operational reporting and information-management processes. Working with Housekeeping Operations team members, the intern will help assess current reporting practices, organize and validate operational information, identify data-quality or process gaps, and assist with developing improved reports, dashboards, forms, or automated workflows.

The intern will gain practical experience using tools such as Power BI, Excel, SharePoint, Microsoft Forms, and Power Automate. Depending on departmental priorities and the intern's experience, project activities may include supporting dashboard development, testing reports, documenting reporting requirements, improving data-collection processes, organizing SharePoint resources, or developing process documentation.

In addition to the primary project, the intern will participate in departmental meetings, communicate with shipboard and shoreside stakeholders, support housekeeping programs, conduct industry research, and assist with presentations and special projects.

By the end of the internship, the student will deliver a completed operational reporting or process-improvement solution, supporting documentation, an analysis of findings, and recommendations for future improvements.

Essential Functions:

• Develop and maintain social media content calendars.
• Collect, organize, and analyze operational information from housekeeping programs and reporting processes.
• Assist with the development and maintenance of Power BI dashboards, reports, and data visualizations.
• Perform data-quality reviews to identify missing, inconsistent, duplicate, or incorrectly formatted information.
• Support process-improvement and automation initiatives using Power Automate, SharePoint, Microsoft Forms, Excel, and other Microsoft 365 tools.
• Document business requirements, current processes, testing results, and recommended improvements.
• Update departmental reports, files, folders, forms, standards, procedures, templates, and organizational resources.
• Conduct hospitality and cruise-industry trend research and summarize relevant findings.
• Assist with administrative and analytical activities related to departmental programs, including the company uniform program.
• Maintain professional correspondence with shipboard teams and shoreside stakeholders.
• Assist with creating and coordinating departmental meetings, presentations, agendas, and supporting materials.
• Attend meetings and shadow department personnel to gain experience in housekeeping operations and operational analytics.
• Present project updates, findings, completed work, and recommendations to department leadership.
• Support additional departmental initiatives and special projects as assigned.

Qualifications:

• Current undergraduate or graduate student pursuing a degree in Hospitality Management, Tourism Management, Business Analytics / Intelligence, Project Management, Business Administration, Supply Chain Management, or Management Information Systems
• Experience with data analysis, operational reporting, or data visualization
• Experience with Power BI and/or Power Automate
• Experience using SharePoint, Microsoft Forms, SharePoint Lists, or similar Microsoft business tools.
• Experience with advanced Excel functions, Power Query, data models, or structural reporting
• Experience presenting analytical findings or project recommendations to an audience

Knowledge, Skills, and Abilities:

• Strong written and verbal communication skills.
• Interest in global tourism, cruise industry, hospitality operations, or digital process improvement
• Proficiency with Microsoft Office applications
• Ability to manage multiple projects and deadlines.
• Strong organizational skills and attention to detail.
• Basic knowledge of hospitality or tourism industry

Summer 2027 Internship Program

Are you ready to set sail on an exceptional career journey? Carnival Corporation's North America Internship Program offers students the opportunity to contribute to meaningful work, build professional skills, and gain firsthand exposure to the cruise and travel industry.

Each intern is hired into and works directly with one brand, department, and team while participating in a shared, location-based internship experience with interns from across Carnival Corporation's North America brands.

Program Details

• Program Length: 10 weeks
• Schedule: Full-time, 40 hours per week
• Work Arrangement: In-office
• Compensation: Competitive hourly wage provided
• East Coast Cohort: June 1-August 5, 2027, based in Doral or Fort Lauderdale, Florida
• West Coast Cohort: June 14-August 20, 2027, based in Seattle, Washington

Candidates must be available for the full dates of the cohort associated with their internship location. Limited time away may be accommodated, but candidates should not anticipate missing more than two to three workdays. Any extended vacation or significant scheduling conflict should be discussed during the recruitment process.

Your Internship Experience

• Meaningful Work: Contribute to real projects and business priorities while gaining exposure to the day-to-day work of the assigned team.
• Professional Development: Participate in structured learning opportunities designed to strengthen workplace, career, and leadership skills.
• Mentorship and Support: Receive guidance, feedback, and support from leaders and professionals throughout the experience.
• Networking: Build relationships with fellow interns, employees, and leaders across participating brands and functions.
• Cohort Experience: Participate in location-based programming and activities with interns from across Carnival Corporation.
• Project Showcase: Present internship work, outcomes, and key learnings as part of a location-based showcase at the conclusion of the program.

The internship program is designed to develop future talent and provide students with meaningful exposure to the organization. Strong performance may lead to consideration for future full-time, rotational, or other Emerging Talent opportunities based on business needs and available positions; however, participation does not guarantee future employment.

This is a hybrid position, based in our Seattle office. Candidates must be comfortable coming into the office 4 days/week (currently Monday - Thursday)

Base Hourly Range: $25 to $30. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates'' qualifications and experience uniquely.

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