Job Description: The Housekeeping Supervisor/Manager is responsible for overseeing housekeeping operations and ensuring guest rooms and public areas meet (Hotel’s Name)’s cleanliness and quality standards.
Job Duties
Duties include, but are not limited to:
Assign rooms and tasks to housekeeping staff and ensure adequate coverage;
Monitor and update room status accurately and in a timely manner;
Assist housekeeping staff as needed, including cleaning rooms when short staffed;
Inspect guest rooms and public areas to ensure cleanliness and Company standards are met;
Report maintenance issues, discrepancies, or concerns to management;
Maintain and monitor housekeeping supply inventory;
Verify deliveries and report any discrepancies;
Manage lost and found items in accordance with Company procedures;
Support hiring, training, performance evaluations, and discipline of housekeeping staff;
Train employees on Company standards, procedures, and safety practices;
Communicate regularly with management regarding operations and staffing needs;
Promote and maintain a safe work environment;
Coordinate with other departments to support overall hotel operations; and
Perform other duties as assigned by management.
Work Expectations
Maintain a professional and respectful attitude with guests and coworkers;
Follow and enforce Company policies, procedures, and standards;
Demonstrate leadership, organization, and attention to detail;
Work scheduled shifts, including weekends and holidays as required;
Support teamwork and effective communication across departments.
Physical Requirements
This position requires the ability to perform job duties with or without reasonable accommodation, including:
Frequent standing, walking, bending, and reaching;
Occasional lifting, pushing, or pulling of supplies and equipment;
Ability to assist with cleaning tasks when needed.
Hyatt Core Values
Employees are expected to demonstrate Hyatt's service culture by:
Delivering exceptional guest experiences.
Treating guests and colleagues with respect and professionalism.
Maintaining high standards of cleanliness, safety, and quality.
Working collaboratively to achieve hotel goals.
Upholding Hyatt's commitment to diversity, inclusion, and integrity.
Numbers & Facts
Location
Broomfield, CO
Job Type
Full-time
Skills
Communication Skillsunmatched
Detail Orientedunmatched
Disciplinary Actionunmatched
Diversityunmatched
Housekeeping/Cleaningunmatched
Leadershipunmatched
Operational Supportunmatched
Performance Analysisunmatched
Performance Reviewsunmatched
Quality Metricsunmatched
Safety Processunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Staff Requirementsunmatched
Staff Trainingunmatched
Team Playerunmatched
Time Managementunmatched
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