About The Role
The primary responsibility of the Housekeeping Supervisor is to assist the Operations/Rooms Manager with overall property condition, oversee all duties performed by the housekeeping staff, responding to guest requests/work orders, coordinating vendor projects and improving the overall aesthetics of the property.
What You'll Do
- Lead and support the housekeeping team to maintain exceptional cleanliness standards throughout guest rooms and public spaces.
- Assign daily tasks, inspect completed work, and provide ongoing coaching, training, and performance feedback.
- Respond to guest requests and concerns promptly, ensuring a positive guest experience and timely resolution of issues.
- Manage housekeeping inventory, supplies, linens, and equipment to ensure efficient operations.
- Coordinate with Front Desk, Maintenance, and other departments to maintain room readiness and property standards.
- Assist with onboarding, scheduling, and developing housekeeping team members.
- Conduct routine room inspections, deep-cleaning programs, and lost-and-found procedures.
- Ensure compliance with company policies, safety standards, and operational procedures.
- Foster a positive, team-oriented work environment focused on guest satisfaction and continuous improvement.
Qualifications
- Previous housekeeping experience in the hospitality industry.
- The ability to stand for extended periods of time
- Excellent organizational and time management skills
- Must exhibit good judgment while performing under pressure.
- Must be dedicated to our goal of providing superior guest experiences.
- Must be computer literate in Microsoft Office and general computer usage.
Job Position: Full time.
Candidate must have open availability.
Location: In-Person