The award winning Grandover Resort& Conference Center is currently looking for a Housekeeping Supervisor, to join our team and provide excellent customer service to our Resort guest. Performing routine duties in cleaning and servicing of the guest rooms and bathrooms. The Housekeeping Supervisor should be pleasant, honest, friendly and should be able to address guest request and issues, under supervision of housekeeping management. Housekeeping Supervisors promote a positive image of the property. Ultimately, you will ensure a pleasant and comfortable experience for our guest during their stay with us.
Hours: 8:30am - Finish
Holidays and Weekends Required
Job Responsibilities:
Lead, train and supervise Room Attendants and House Persons at the Resort to ensure all rooms and guest areas meet established cleanliness and quality standards.Assess product inventory, assign special projects for cleaning and inspect rooms for cleanliness and quality.Verify and report status and/or discrepancies of rooms to Resort Management and Front Desk Personnel.Monitor room attendant boards, carts, lost and found, stocked linen closets, caged areas with designated inventories.Communicate and coordinate with Engineering/Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas.Perform Room Attendant, Laundry Attendant and/or House Person duties, as needed.Assist in performance evaluations of Room Attendant, and/or House Person, as needed.Respond to special guest requests in a timely, friendly and efficient manner.Any other duties assigned by management.Inspect at least 60 rooms per day, focusing on room attendants.Written inspections/issues are to be completed on room attendants.Ensure room attendants have needed materials
Numbers & Facts
Location
Greensboro, NC
Job Type
Full-time
Skills
Customer Support/Serviceunmatched
Housekeeping/Cleaningunmatched
Laundryunmatched
Maintenance Servicesunmatched
Operations Managementunmatched
Performance Analysisunmatched
Performance Reviewsunmatched
Problem Solving Skillsunmatched
Property Maintenanceunmatched
Quality Metricsunmatched
Status Reportsunmatched
Time Managementunmatched
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