Cleaning Equipment, Communication Skills, Customer Support/Service, Detail Oriented, Housekeeping/Cleaning, Inventory Management, Leadership, Operations, People Management, Problem Solving Skills, Record Keeping, Resolve Customer Issues, Safety Process, Safety Standards, Sanitation, Team Lead/Manager, Time Management
Key Responsibilities
- Supervise housekeeping staff and daily cleaning operations
- Inspect rooms, public areas, and facilities for cleanliness
- Maintain hygiene and sanitation standards
- Manage housekeeping inventory and supplies
- Prepare staff duty rosters and schedules
- Train housekeeping attendants and new employees
- Coordinate with maintenance and front office departments
- Handle guest complaints and special requests
- Ensure proper use of cleaning chemicals and equipment
- Maintain housekeeping records and reports
Skills Required
- Leadership and team management
- Good communication skills
- Time management
- Attention to detail
- Knowledge of cleaning procedures and safety standards
- Problem-solving ability
- Customer service skills
Qualification
- Experience in housekeeping or hospitality required.
- Knowledge of hotel operations is an advantage
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Hampton Inn and Suites - Phenix City, RAM Hotels