HotelHouseperson–JobDescription

PositionSummary

TheHotelHousepersonisresponsibleformaintainingthecleanliness,appearance,andoverallpresentationofhotelpublicareasandguestspaces.Thispositionsupportsthehousekeepingdepartmentbyensuringthatguestsandteammembersenjoyaclean,safe,comfortable,andwelcomingenvironment.

EssentialDutiesandResponsibilities

• Cleanandmaintainhotelpublicareas,includinglobbies,hallways,elevators,stairwells,andrestrooms.

• Assisthousekeepingroomattendantswithdeliveringlinens,towels,amenities,andothersupplies.

• Removetrashandmaintaincleanlinessthroughoutassignedareas.

• Stockhousekeepingclosetsandmaintainadequatesupplies.

• Assistwithmovingfurniture,settingupmeetingspaces,andcompletingspecialcleaningprojects.

• Respondpromptlytohousekeepingrequestsfromguestsandhotelteammembers.

• Maintainfloorsbyvacuuming,sweeping,mopping,andspot-cleaningasneeded.

• Reportmaintenanceissues,safetyhazards,anddamagedpropertytotheappropriatedepartment.

• Followhotelcleanliness,safety,andsanitationstandards.

• Assistwithdeepcleaningandpreventivemaintenanceprojectsasassigned.

• Providefriendly,professionalservicewhilemaintainingapositiveattitude.

• PerformotherdutiesasassignedbytheHousekeepingSupervisororManager.

QualificationsandRequirements

• Highschooldiplomaorequivalentpreferred.

• Previoushotelorhousekeepingexperiencepreferredbutnotrequired.

• Abilitytoworkindependentlyandaspartofateam.

• Strongattentiontodetailandorganizationalskills.

• Abilitytofollowinstructionsandcompletetasksinatimelymanner.

• Excellentcustomerserviceandcommunicationskills.

• Abilitytoworkflexibleschedules,includingweekendsandholidays.

PhysicalRequirements

• Abilitytostandandwalkforextendedperiods.

• Abilitytolift,carry,push,andpullupto50pounds.

• Abilitytobend,stoop,kneel,reach,andclimbstairsasneeded.

• Abilitytooperatecleaningequipmentandhousekeepingtools.

• Abilitytoworkinafast-pacedhotelenvironment.

PerformanceExpectations

TheHotelHousepersonisexpectedto:

• Maintainconsistentlycleanandpresentablehotelareas.

• Completeassignedtasksefficientlyandaccurately.

• Supportroomattendantsandthehousekeepingteam.

• Respondquicklytoguestanddepartmentalrequests.

• Demonstrateprofessionalism,reliability,teamwork,andaccountability.

• Followallhotelpolicies,procedures,andbrandstandards.