GENERAL JOB DESCRIPTION Reports to: Social Services Director / HSS
Department: Social Services
FLSA Status: Non-Exempt
Employment Status: Full-Time
Position Title: Housing Specialist Position Status: Essential
Home/Life Services Inc. established in 1995, is a community-based, human services organization committed to improving the economic and social health of families impacted by homelessness. Operating from a client centered perspective, Home/Life provides a safe and therapeutic environment that supports the social and economic independence of its families served. By developing and implementing innovative services and programs within our Families with Childrens facilities, we provide case management and job counseling, as well as help our families access the economic housing support that allows them to enter and stay in permanent housing.
Under the direction of the Social Services Director and Housing Specialist Supervisor, The Housing Specialist will be responsible for assessing clients eligibility and determining their housing and service needs.
DUTIES AND RESPONSIBILITIES
The responsibilities of the Housing Specialist include but not limited to:
Administrative:
Assists clients with the search for available properties and negotiate terms on behalf of clients
Prepares and maintains daily logs, records, and reports
Maintains accurate records on client compliance via appointments and interviews
Leadership and Staff Development:
Provides clients with information and refers them to additional support programs or services.
Counsels and assists clients in completing all necessary paperwork, including lease signings.
Partner with Case Managers to prepare clients for landlord/broker interviews
Assists and counsel clients in regards to keeping their appointments
Participate in housing related case conferences
Programmatic Achievement:
Secures permanent housing for clients from a wide range of sources, including government agencies, private landlords and brokers
Ensures clients understanding of their rights and responsibilities as tenants
Ensures that new apartments are client-ready (e.g., utilities turned on, furniture delivered)
Must complete a Field Day at minimum once per week to establish relationships with private landlords and brokers
Must conduct a housing workshop at minimum once per month
Must meet or surpass target goals set for permanent housing placements and related indicators.
Must complete apartment inspection utilizing proper tools to ensure apartment is client-ready and to DHS standard
Escort families to viewings, housing related appointments, lease signings etc.
In the event of an emergency, Essential Employees are required to report to work as scheduled
Duties and responsibilities are subject to change based upon assessment of company needs
SKILLS AND QUALIFICATIONS
Minimum of 2 years experience working within the Social Services Field
Experience with the Homeless population
Experience with the CARES system
Must be diligent and organized
Must be able to effectively communicate (verbally and in writing)
Must be sensitive to different cultures and socioeconomic conditions
Ability to travel
Knowledge of regulatory standard and property management
Bilingual English/Spanish is preferred
