Housing Specialist - LLE

POSITION SUMMARY

The Housing Specialist provides housing support to participants in the Landlord Engagement and Mitigation

Program. The incumbent will be able to cope with conflict, stress, and crisis situations through effective

problem-solving and mediation skills. The Housing Specialist will be responsible for case management, resource

linkages, and supporting households in growing tenancy skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

Coordination of services for client

Gather documents needed to secure housing

Locate housing opportunities in the community

Liaise between client and landlord on housing process and stability

Create action plan with client and conduct weekly in-home visits to monitor progress and offer

solutions, as needed

Maintain appropriate client files and complete documentation within the required timeframe

Advocate for client’s voice and choice in housing process

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

High School Diploma

Minimum 3 years’ experience with case management

Knowledge of Coordinated Entry System

Excellent communication skills (written and oral)

Ability to work well in a team environment

Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality

Must be culturally/linguistically sensitive to populations served;

Valid driver’s license 

CPR Certification, First Aid Certification

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this position. Reasonable accommodations may be

made to enable individuals with disabilities to perform the functions. While performing the duties of

this position, the employee is regularly required to talk or hear. The employee frequently is required to

use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to

stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The

employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this

position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust

focus. The noise level in the work environment is usually moderate.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the

employee(s) incumbent in this position. Employees will be required to follow any other job-related

instructions and to perform any other job-related duties requested by any person authorized to give

instructions or assignments. All duties and responsibilities are essential functions and requirements

and are subject to possible modification to reasonably accommodate individuals with disabilities. To

perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform

each duty proficiently. Some requirements may exclude individuals who pose a direct threat or

significant risk to the health or safety of themselves or others. The requirements listed in this

document are the minimum levels of knowledge, skills, or abilities. This document does not create an

employment contract, implied or otherwise, other than an “at will” relationship.