Trident Consulting is seeking a " HR Services Specialist -SAP SuccessFactors” for one of our client in " Rosemead, CA, USA, 91770 - Hybrid” A global leader in business and technology services
Title : HR Services Specialist - SAP SuccessFactors Location: Rosemead, CA, USA, 91770 - Hybrid Hybrid: Onsite M & Tu Rate : $27/hr on w2
Day-to-Day Responsibilities/Workload
HR Services Specialists serve as a primary point of contact for employees and leaders, providing end-to-end HR support across multiple service channels. T
hey balance real-time phone inquiries with managing a queue of cases submitted through the HR case management system, researching questions, interpreting policies and procedures, completing HR transactions, maintaining employee and position data, and coordinating or escalating complex issues to the appropriate HR teams.
They support a broad range of HR needs, including policy guidance, employee data changes, position and requisition requests, exit interviews, offboarding and termination activities, employee programs, and other HR-related requests.
Throughout their work, specialists are responsible for providing a consistent customer experience, accurately documenting interactions, protecting confidential information, maintaining data integrity, and ensuring requests are completed in accordance with established policies, procedures, and regulatory requirements.
Education Requirement:
Bachelors in Human Resources Management or equivalent years of experience
Minimum Years of Experience: 2 Desired Skills/Attributes
Adaptable | Quick Learner | Strong Communicator | Organized | Self-Starter
Numbers & Facts
Location
Rosemead, CA
Skills
Business Servicesunmatched
Case Managementunmatched
Communication Skillsunmatched
Consultingunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Data Qualityunmatched
Detail Orientedunmatched
Documentationunmatched
Employee Orientationunmatched
Employee Terminationsunmatched
Establish Prioritiesunmatched
Exit Interviewsunmatched
HRIS/HRMSunmatched
Human Resourcesunmatched
Human Resources Managementunmatched
Information/Data Security (InfoSec)unmatched
International Businessunmatched
Organizational Skillsunmatched
Policy Developmentunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Regulatory Requirementsunmatched
SAPunmatched
Staff Policiesunmatched
Team Playerunmatched
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