Administrative Skills, Computer Telephony Integration (CTI), Customer Support/Service, Employee Orientation, HRIS/HRMS, Human Resources, Human Resources Customer Service, Meeting Minutes, Mentoring, Microsoft Product Family, Onboarding, Organizational Skills, People Management, Short Messaging Service (SMS), Team Building
What you'll do:
- Provide support and basic guidance to employees relative to HR programs, policies, and procedures, and refers customers to appropriate resources
- Provide administrative support for HR functions throughout the employee lifecycle
- Perform customer service functions by answering employee requests and questions
- Prepare agenda and minutes for team meetings
- Responsible for the onboarding process of new hires
- Work within HRIS system and other databases to process changes and maintain employee data
- Responsible for all aspects of assigned projects and programs
- Assists with planning and implementing Company and HR programs
- Assist with/manage employee recognition programs and announcements
- Track and submit invoices
What you'll Bring:
- Bachelor’s degree or associate degree plus equivalent experience in customer service or HR role
Why CTI?
- We support career progression – 25% of our global staff is promoted annually and we have a structured mentoring program to provide the support you need to move forward
- We value education and training – We provide tuition reimbursement, partner with universities and colleges to create programs in our field, and have a dedicated training department
- We value our people - We have never had a layoff in our 20-year history, support a work-life balance with flexible schedules, and have provided cash bonuses every year for the past decade
- Our culture is unparalleled – Click here to learn more about “The CTI Way”
- We think globally and act locally – We have a global philanthropic program supporting our team’s efforts to improve their local communities (Click here to learn more about our “CTI Cares” program)
Important Note
In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an @ctifacts.com email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website (www.ctifacts.com) or from our verified LinkedIn page.
Please Note
- We will never communicate with you via Microsoft Teams or text message
- We will never ask for your bank account information at any point during the recruitment process
Equal Opportunity Employer/Veterans/Disabled