HR Generalist

The 20 LLC is a premier Managed Service Provider delivering enterprise-class IT services to businesses nationwide. We specialize in supporting organizations across a wide range of industries - including legal, financial, healthcare, and more - by providing secure, scalable, and reliable technology solutions. Our team is passionate about helping clients thrive through proactive support, strategic IT guidance, and cutting-edge infrastructure.

We are seeking an experienced and versatile HR Generalist to join our growing team. This role will support a wide range of human resources functions across our national organization, with a strong focus on semi-monthly payroll processing, benefits administration, and employee support. The ideal candidate will be detail-oriented, adaptable, and well-versed in core HR operations.

Key Responsibilities:

• Payroll Processing

• Process and audit semi-monthly payroll, including commissions, bonuses, unpaid time, and deductions

• Ensure payroll accuracy and compliance across multiple states

• Coordinate with Finance on reconciliations and reporting

• Benefits Administration

• Manage employee benefit programs including enrollment, life events, and terminations

• Serve as a liaison between employees and benefit providers

• Assist with open enrollment and ongoing benefits education

• General HR Operations

• Support the full employee lifecycle: onboarding, offboarding, role changes, and compliance documentation

• Maintain accurate records in the HRIS and personnel files

• Ensure HR processes and documentation are compliant with federal, state, and local regulations

• Administer and track employee leaves of absence (FMLA, ADA, personal, etc.)

• Respond to employee questions regarding HR policies, procedures, and benefits

• Assist with employee relations matters, documentation, and policy interpretation

• Generate reports and metrics to support HR strategy and decision-making

• Special Projects & Support

• Contribute to HR initiatives that support engagement, retention, and internal movement

• Participate in audits, policy reviews, and HR process improvements

• Support the team in implementing HR programs and communications across locations

Qualifications:

• Minimum of 5 years of experience in an HR Generalist role, including payroll and benefits responsibilities

• Strong understanding of employment laws and HR practices across multiple states

• Experience with HRIS and payroll systems

• NetSuite experience is a plus

• Highly organized with excellent attention to detail and follow-through

• Strong interpersonal and communication skills

• Ability to handle sensitive information with professionalism and confidentiality

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred

Physical Demands: The physical demands below describe the essential job functions needed to complete this job.

• Consistent hand and finger dexterity necessary to operate computer equipment
• Consistently required to sit, stand, walk, talk, hear, and see
• Routine use of hands to type
• Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch
• Occasional need to walk around the office
• Consistent vision abilities required; close vision, depth perception, and ability to focus
• May require travel dependent on company needs
• Occasional need to lift and/or move up to 30 pounds

The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.